Admissions Counselor - Undergraduate Admissions

About the Role

This position provides initial information about WashU and counseling support for prospective students and their families related to admissions, financial assistance, and the enrollment process.

Responsibilities

• Conducts on-campus information sessions for prospective students and families.
• Supports visit experience by supervising and managing day-to-day tasks of student staff serving in the assigned area.
• Conducts interviews and family meetings with prospective students.
• Works with Visit Experience Coordinators to deliver special group visits and programs on campus.
• Supports recruitment and selection efforts of the department.
• May produce and maintain content for official and related departmental social media accounts under the direction of the Digital Marketing and Communications Strategist.
• Performs other duties as assigned.

Working Conditions

Normal office environment with attendance at on-campus events, which may occur during evenings and weekends. Occasional travel to off-campus events (less than 10% of time) and work outside normal business hours are required. Must assist with logistical tasks, including transporting materials to events.

Physical Effort

• Ability to staff welcome kiosks for long periods, proactively approaching visitors and serving them immediately upon arrival; much of the time is spent standing.
• Ability to lift/move items up to 20 lbs.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• 4 years of relevant experience.

Preferred Qualifications

• Familiarity and/or experience with specialized computer programs, such as CRM technology.
• Basic understanding of the function of the Undergraduate Admissions office.
• Bachelor's degree.

Skills

• Attendance Management
• Communication
• Confidentiality
• Customer Relationship Management (CRM) System
• Data Capturing
• Department Administration
• Detail-Oriented
• Fast-Paced Environments
• Group Presentations
• Interpersonal Interactions
• Microsoft Office
• Recordkeeping
• Second Language
• Social Media Platform
• Teamwork
• Technology Platforms
• Working Independently
• Workload Prioritization
• Writing

Pay

$19.29 - $29.91 / Hourly

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs, and more.
• 4 weeks of caregiver leave to bond with a new child, family care resources, and adult care support.
• Tuition coverage for employees and their families: 100% at WashU and 40% elsewhere after seven years.