Admissions Counselor/Recruiter

Key Responsibilities

• Create a welcoming, high-energy environment that fosters interaction among students and staff, ensuring that all individuals, including adult learners, feel valued and supported.
• Provide exceptional customer service to all prospective and enrolled students at TCAT Athens locations, addressing their unique needs and concerns.
• Achieve recruitment and retention efforts through organizing and engaging in activities at local high schools, as well as outreach initiatives tailored to adult students.
• Manage outgoing communications with applicants regarding admissions, records, and financial aid, ensuring timely and accurate information dissemination.
• Update and maintain social and traditional media platforms, developing marketing materials and advertisements to enhance program visibility and outreach.
• Establish and maintain networks with community agencies to promote TCAT Athens programs and connect with potential students.
• Provide referrals for applicants and students to relevant agencies, addressing individual, educational, emotional, and physical needs, including assisting with the accommodations process for students with disabilities and support for veteran students.
• Acquire, maintain, and apply knowledge of current methodologies; attend scheduled college and department professional development and in-service activities; support related professional organizations.
• Assist in the recruitment and selection of college personnel as assigned; complete required reports including IPEDS, WIOA, Perkins, etc.; participate in accreditation, assessment, and performance funding processes; support and participate in the College’s decision-making processes; attend convocation and commencement exercises and participate in mandatory college programs.
• Develop and maintain positive and cooperative relationships with colleagues; work to meet and exceed COE standards.
• Ensure that all activities are conducted within the established guidelines of the Family Educational Rights and Privacy Act (FERPA) and follow TBR policies.
• Ensure compliance with admission, registration, and financial aid regulations and policies to uphold institutional integrity and support student success.
• Perform other duties as assigned by supervisor and/or administration, on and off campus.

Minimum Qualifications

• Bachelor’s degree required, preferred degree in Business, Education, Marketing, or Counseling from an accredited institution.
• Minimum of two years’ work experience in customer service, education, recruitment, marketing, or related field.

Preferred Qualifications

• Master’s Degree Banner experience.
• Experience in higher education.