Admissions Counselor I - Admissions Counselor Sr I AS9351

About the role

Campus OSU-Stillwater Contact Name & Email: Kenzie Kepple, kenzie.kepple@okstate.edu
Work Schedule: This is a remote position stationed in the Oklahoma City, OK, area, supporting the OSU Stillwater campus. Work schedule may extend beyond regular office hours of 8 am to 5 pm Monday to Friday, as needed, to complete assignments. Travel (in-state and out-of-state) away from campus multiple times per month with the duration ranging from 1 to 12 days. Overnight stays often required depending on the time of year.

Responsibilities

• Recruit and assist prospective students in the Oklahoma City metro area to attend OSU's main campus in Stillwater and meet individual territory and overall admission enrollment goals.
• Serve, promote and represent the University by being the primary point of contact for prospective students, families and counselors.
• Discuss policies/procedures required for admission, housing, scholarships/financial aid with prospective students, families and counselors.
• Proactively anticipate student needs and respond appropriately.
• Conduct trend analysis for an assigned territory; formulate action plans based on analysis.
• Work in conjunction with recruitment staff and leadership to integrate the results of analysis and planning into the University's overall enrollment plan.
• Demonstrate self-direction, creativity and strategic thinking in prospect development, yield enhancement activities, information services and problem resolution.
• Determine and execute strategies for effective outreach for an assigned territory; develop and initiate communication/activities to accomplish enrollment goals.
• Outreach includes measured benchmarks of student contact including monthly goals for calls, texts, emails and personal interactions.
• Give presentations to large and small groups of prospective students/families, on and off-campus, about the opportunities available at OSU; provide campus tours when needed and actively participate in recruitment on and off-campus events.
• Maintain a personalized public presence in a wide range of environments such as high schools, college fairs, community locations, among others.
• Assist with daily office operations including answering phones, responding to email, greeting and providing counsel to prospective students, families and guests to meet our customer service goals.
• Participate in the development and execution of on and off-campus recruitment, conversion and yield activities/events designed to market Oklahoma State University to prospective freshman (and transfer) students.

Requirements

• Bachelor's degree conferred prior to or upon start date. (degree must be conferred on or before agreed upon start date)
• Admissions Counselor I: One year related experience
• Admissions Counselor II: Two years related experience
• Senior Admissions Counselor I: Three years related experience

Qualifications

• Valid Driver's License required

Skills, Proficiencies, And/or Knowledge

• This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university.
• Strong written, verbal communication and technical skills are necessary.
• Knowledge of MS applications.
• Ability to lift 45 lbs.

Benefits

Not specified

Pay

$19.25 - $28.00 Hourly

Schedule

Regular Continuous/Until Further Notice