Admissions Coordinator Spanish Speaking

Responsibilities

• Answer incoming calls and respond to admission inquiries
• Communicate with hospitals, discharge planners, case managers, physicians, and families
• Assist with coordinating new admissions and resident intake processes
• Review referral information and gather required documentation
• Provide tours of the facility to prospective residents and families
• Explain services, amenities, and rehabilitation programs offered at Fairview
• Maintain accurate records and follow-up communications
• Help build and maintain strong relationships with hospitals and community referral sources
• Collaborate closely with nursing, social work, and administration teams
• Aid with insurance verification and admission paperwork when needed
• Participate in community outreach and marketing initiatives
• Support the admissions team with daily operational tasks

Qualifications

• Fluent in Spanish and English
• Previous Admissions, Healthcare, Customer Service, Or Sales Experience (Preferred)
• Nursing home or rehabilitation center experience (Preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable speaking with families during stressful situations
• Professional demeanor and positive attitude
• Knowledge of basic computer systems and documentation
• Ability to work in a fast-paced environment