Admissions Coordinator - Long Term Care Experience Preferred

About the role

Solaris HealthCare Pensacola is seeking dedicated individuals to join our team. Located at 8475 University Pkwy, Pensacola, FL 32514, we are proud partners of the Tampa Bay Buccaneers and offer competitive benefits.

Responsibilities

• Completes all assigned tasks in a timely manner as instructed by supervisor.
• Adheres to work schedules and performs assigned tasks.
• Creates and maintains a warm, respectful, and positive environment for residents and staff.
• Treats residents, family members, visitors, and colleagues with courtesy and respect.
• Maintains acceptable attendance and adheres to employee policies.
• Notifies facility management of tardiness or absences.
• Ensures privacy and confidentiality of residents' information.
• Documents and follows up on inquiries from prospective residents and their families.
• Conducts tours of the facility and collects necessary information for follow-up.
• Prepares and maintains a model room for potential residents.
• Maintains knowledge of the served market areas and major referral sources.
• Gathers and enters demographic or clinical information from social workers and nurses.
• Verifies insurance coverage and coordinates admission contracts.
• Explains accommodation changes, billing policies, and resident rights to families.
• Ensures new admissions are ready for arrival and reports any issues.
• Assists in contacting families after admission and discharge to assess satisfaction.
• Supports the Admissions Director in organizing and executing community events.
• Reports and addresses structural, equipment, and furniture defects.
• Participates in in-service training and continuing education programs.

Requirements

• College degree preferred.
• Experience in sales, particularly in health care services, products, or pharmaceuticals is desirable.
• Familiarity with long-term care and/or health care services is useful.
• Able to read, write, speak, and understand the English language.
• Able to make independent decisions when necessary.
• Able to provide care appropriate to the age-related needs of residents.
• Able to work collaboratively with others and lead teams.
• Able to communicate effectively with residents, family members, visitors, and staff.
• Able to handle residents based on their current maturity levels.
• Able to seek out and incorporate new methods and principles into existing activities.
• Able to relate information about residents' conditions.
• Able to travel locally for outside sales calls, including overnight travel.