Admissions Clerk

About the role

Under the direction and supervision of the Director of Admission, this position provides friendly, accommodating, and professional assistance to patients and visitors who call or come to the hospital. The clerk is responsible for admitting patients (in-patients, out-patients, and emergency) according to established policies and procedures, processing all related records, and acting as a liaison with patients' families or responsible parties at the time of admission.

Responsibilities

• Admit patients to the hospital (in-patients, out-patients, and emergency) following established policies and procedures.
• Process all related admission records and documentation.
• Act as a liaison between the hospital and patients' families or responsible parties during admission.
• Perform various clerical duties, including switchboard operations.
• Handle other assigned duties while maintaining strict confidentiality and discretion.

Requirements

• Frequent visits to other departments and offices within the hospital.
• Ability to sit and stand for extended periods.
• Extensive use of a computer and repetitive hand movements.
• Visual and hearing acuity sufficient to communicate effectively with patients.
• Proficiency in operating standard office equipment.
• Ability to lift up to 25 pounds.
• Capacity to work under pressure and handle frequent interruptions.
• Ability to make independent decisions when circumstances warrant.
• Strong organizational and prioritization skills to meet deadlines.
• Ability to thrive in a fast-paced environment.