Admissions Clerk

About Us

Baylor Surgicare Fort Worth is a service-oriented surgical center where expertise meets unparalleled patient care. We are a proud joint venture with USPI, accredited by The Joint Commission, and feature physician ownership for a collaborative approach to healthcare. Our state-of-the-art facility includes 10 Operating Rooms and 4 Procedure Rooms, supporting specialties such as Orthopedics, Gastroenterology, and Gynecological Surgery. Located in vibrant Fort Worth, TX, we offer a work environment that values work-life harmony with no call responsibilities, weekends, and holidays off.

Responsibilities

• Performs clerical duties involved with admission of patients, keeping delays to a minimum.
• Ensures identification, insurance, and all Admissions paperwork is scanned into the PAS system.
• Directs patient to appropriate area upon arrival.
• Ensures patient is registered and marked properly in the PAS system.
• Understands how to add a walk-in or direct admit into the PAS system.
• Prepares charts/packets as assigned.
• Expedites patient complaints and concerns promptly to the correct department.
• Answers incoming calls, responding correctly or transferring as needed.
• Assists with distribution of mail and messages.
• Responds promptly when code is alerted.
• Logs payments, maintains daily balance, and balances cash drawer.
• Completes End of Shift duties.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent.
• BLS certification required.
• Minimum 1 year of customer service experience; previous medical office experience helpful.

Skills

• Basic computer skills.
• Good communication and people skills.
• Basic office skills.
• Excellent telephone skills, including ability to screen incoming calls and respond to inquiries.
• Ability to maintain confidentiality and security of sensitive information.
• Ability to utilize Electronic Health Care Record system for patient documentation.

Benefits

• Medical, dental, vision, and prescription coverage.
• Life and AD&D coverage.
• Short- and long-term disability availability.
• Flexible financial benefits including FSAs and HSAs.
• 401(k) and access to retirement planning.
• Paid holidays and vacation.