Admissions Clerk

About the role

The Admissions Clerk is responsible for coordinating the admission process for new residents, ensuring all required documentation is completed accurately and timely. This role serves as a liaison between residents, families, hospital discharge planners, and facility departments to ensure a smooth transition into the nursing home.

Responsibilities

• Coordinate and process new resident admissions.
• Gather and verify required admission paperwork, insurance information, and medical records.
• Communicate with hospitals, case managers, referral sources, residents, and family members regarding admissions.
• Maintain accurate resident files and admission records.
• Enter resident information into the facility's electronic medical record (EMR) system.
• Verify insurance eligibility and obtain necessary authorizations when applicable.
• Schedule admission appointments and welcome new residents and their families.
• Assist with resident room assignments and communicate admission details to appropriate departments.
• Ensure compliance with federal, state, and facility admission regulations.
• Maintain confidentiality of resident information in accordance with HIPAA guidelines.
• Provide administrative support to the Admissions Director and leadership team as needed.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Previous experience in healthcare, long-term care, admissions, customer service, or administrative support preferred.
• Knowledge of medical terminology and insurance verification processes is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and electronic health record systems.
• Ability to maintain confidentiality and handle sensitive information professionally.

Pay

Rate $16.00

Benefits

• Comprehensive benefits package
• Paid time off
• Growth and advancement opportunities