ADMISSIONS ASSISTANT

About the Role

Assures the admission of residents whose needs can be adequately and appropriately met in the Nursing Center environment. Screens all prospective admissions to determine that the delivery of appropriate care will be provided in the long-term care setting. Assesses cost-of-care of prospective admissions appropriate to the level of care as determined by the admitting physician.

Provides appropriate forms necessary to request adequate medical information to make decisions regarding admissions. Obtains necessary insurance verifications and prior approvals to guarantee appropriate payment source. Interviews patients and/or resident family members during the admission application process. Explains cost of care involved in appropriate levels-of-care as determined or required by the admitting physician.

Serves as a liaison between families and hospital discharge planners, social service agencies, and physicians. After-hours and weekend work may be necessary. Other duties as assigned.

Responsibilities

• Screen prospective admissions to ensure appropriate care delivery in the long-term care setting.
• Assess cost-of-care based on the admitting physician’s level-of-care determination.
• Provide and process forms to gather necessary medical information for admission decisions.
• Verify insurance and secure prior approvals to ensure proper payment sources.
• Interview patients and/or family members during the admission application process.
• Explain cost-of-care details for the required levels of care.
• Act as a liaison between families, hospital discharge planners, social service agencies, and physicians.
• Perform other duties as assigned, including after-hours and weekend work when necessary.

Requirements

• Willingness to work and cooperate with other employees.
• Ability to problem-solve and work well under pressure.
• Excellent communication skills and the ability to multitask.
• Customer service experience preferred.
• Long-term care or related healthcare experience preferred.
• Neat appearance and good personal hygiene.
• Ability to read, know, and follow personnel, department, and facility policies.
• Knowledge of local, state, and federal regulations related to admissions, prospective payment, and patient care.

Background checks and a drug-free workplace apply.