Admissions Assistant

About the role

We are hiring an Admissions Assistant to join our team. In this role you will coordinate with the Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain relationships with referral sources, conduct tours and pre-admission interviews, and explain facility services to prospective residents and responsible parties. You will receive and review all inquiries regarding admissions via telephone, email, fax and in person, extract information from referrals, complete information sheets for team review, and participate in suitability reviews with the Administrator, Director of Nursing and Business Office Manager.

Responsibilities

• Coordinate with Business Development to attract suitable candidates for admission and integrate them into the system
• Establish and maintain working relationships with all potential referral sources
• Conduct tours and pre-admission interviews with prospective residents/responsible parties
• Explain all facility services to prospective residents/responsible parties
• Receive and review all inquiries regarding facility admissions via telephone, email, fax and in person
• Extract information from referrals and complete information sheets for team review
• Review admissions for suitability with Administrator, Director of Nursing and Business Office Manager

Requirements

• 2–4 years of related experience in a long-term care or skilled nursing environment
• Understanding of healthcare reimbursement programs
• Valid driver’s license and clear DMV record, and insurable under the Company’s insurance policy
• Compassion toward residents and their families
• Knowledge of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care

Nice to have

• Bachelor’s degree from an accredited college with a specialization in marketing, communications or equivalent
• 1–2 years of customer service/receptionist experience
• Strong background in skilled nursing care

Benefits

• Medical, dental, and vision coverage
• Growth opportunities
• Continuing education/training opportunities
• Referral bonus program

Pay

Salary range: $22–$23 per hour.