Admissions & Assessment Specialist

About the role

At Advocate Support Services, the Admissions & Assessment Specialist plays a crucial role in engaging individuals on their recovery journey and ensuring they receive timely, compassionate, and person-centered psychiatric rehabilitation services.

Responsibilities

• Conduct meaningful, person-centered assessments
• Develop individualized rehabilitation plans reflecting each person's unique goals and strengths
• Guide individuals from referral to enrollment
• Collaborate with a mission-driven clinical and operational team
• Help expand access to services for adults experiencing serious mental illness
• Play a critical role in Medicaid documentation integrity, authorization readiness, audit readiness, and continuity of care

Requirements

• CPRP (Certified Psychiatric Rehabilitation Practitioner), LMHP (Licensed Mental Health Professional), or other qualification approved under applicable COMAR requirements
• DLA-20 certification or willingness to obtain certification within required timelines
• Experience conducting behavioral health assessments, intakes, rehabilitation planning, or comparable clinical documentation
• Knowledge of person-centered planning and recovery-oriented services
• Strong written communication and documentation skills
• Able to utilize electronic health records and organizational technology systems effectively

Qualifications

• Master's degree in a behavioral health or human services field (preferred)
• Maryland PRP experience (preferred)
• Experience developing Individual Rehabilitation Plans (IRPs) (preferred)
• Knowledge of Maryland Medicaid and behavioral health systems (preferred)
• Experience with Alleva, HubSpot, Teams, SharePoint, Outlook, or similar platforms (preferred)

Skills

The ideal candidate will thrive in a deadline-driven environment, be exceptionally organized and detail-oriented, take ownership of their work, communicate professionally, and balance clinical work with operational excellence.

Benefits

Advocate Support Services offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

Competitive salary commensurate with experience.

Schedule

This is a hybrid role with flexible working arrangements.