Admissions Specialist

Major Duties

• Ensures a safe environment that promotes recovery for clients
• Aid clients with necessary documentation needed for treatment
• Work as part of the agency treatment team
• Alert necessary staff members of what is needed for each client
• Work in conjunction with the billing unit, functioning to ensure proper services are received by each client
• Provide advocacy and assist in facilitating access to necessary community resources
• Contact insurance companies for explanation of benefits (if applicable)
• Aid patients in obtaining and renewing Medicaid benefits
• Complete data entry of necessary documentation needed for billing
• Maintain complete and up to date files that document all services and contacts provided consistent with the requirements of WAC and agency policy
• Input necessary documentation needed for billing purposes
• Supports and implements agency policies and procedures
• Other duties as assigned

Knowledge and Skills Required

• High School diploma or equivalent required
• College coursework preferred
• Minimum of two year experience in a clerical capacity required
• Previous Chemical Dependency or Mental Health experience preferred
• Thorough knowledge of agency word processing and data base systems
• Ability to produce accurate reports, forms, etc.
• Ability to maintain composure when interacting with uncooperative or aggressive people
• Ability to problem solve
• Ability to communicate clearly both verbally and in writing
• Great attendance
• Ability to work well with others

Complexity

Incumbent provides agency based services to clients in seeking treatment. Strong communication skills, sound judgment, and creativity are required to help implement and deliver support services that meet the complex needs of the clients.

Personal Contacts

• Treatment team
• Clients
• Significant others of the clients
• Administrative, supervisory and clerical personnel
• Employers
• Representatives of various community agencies specializing in the treatment of chemical abuse
• Related community representatives including lawyers, parole officers, and other court officials

Physical Demands

• Sit
• Speak clearly
• Hear
• Use hands and fingers to manipulate writing utensils and keys on a keyboard
• Stand
• Walk
• Reach with hands or arms
• Stoop
• Kneel
• Crouch
• Lift and/or move maximum of 15 lbs

Working Environment

Most working hours are spent indoors in offices or meeting rooms.

Immediate Supervisor

Admissions Supervisor or Program Manager

Application Process

To apply electronically for this position, please click "Apply Now" or visit our ADP career center. For more information on this and other positions, please visit our website at www.lifelineconnections.org

The Benefits

• Comprehensive benefits including multiple options for medical, dental, and vision coverage for employees and their eligible dependents
• Employer-paid Short Term Disability, Long Term Disability, and Life Insurance
• Access to supplemental coverage options
• 401(k) retirement plan for full-time employees and eligible part-time employees
• Generous paid time off including PTO, paid holidays, and personal holidays