Admissions and Enrollment Manager, Berklee NYC

About the role

The ideal candidate will have college-level admissions experience, strong interpersonal skills, and be highly organized and detail-oriented. The Admissions and Enrollment Manager will proactively manage the admissions process for all program specializations at Berklee NYC.

Responsibilities

• Own and lead admissions communication via e-mail and telephone with prospective inquiries and applicants concerning BNYC programs and application procedures.
• Oversee and manage the admissions data process, creating regular reports to evaluate applicant trends, pipeline health, and enrollment progress.
• Process, manage, and maintain all applicants' materials through input and data linking within various systems.
• Populate, track, and communicate applicant data to Program Directors, Executive Director for BNYC, and relevant stakeholders.
• Develop and deliver reports and presentations (demographics, trends) using data from multiple systems, including visualizations and summaries for internal use.
• Organize and manage all BNYC admissions and enrollment events throughout the admissions and enrollment cycle such as open houses, nurture events, and campus tours.
• Communicate closely with Program Directors, supporting them with applicant communication and tracking throughout the year. Drives the nurturing of viable candidates through the admissions process.
• Develop and maintain a strong understanding of all program specializations, and confidently communicate program offerings and value to prospective students and applicants.
• Supervise 1 student employee to carry out office management and administrative tasks.

Requirements

Full awareness of, and commitment to, Berklee’s diversity initiatives. Self-motivated and results-driven, with the ability to work independently and cross-functionally. Demonstrated capacity to develop and maintain effective working relationships with individuals and organizations reflecting a broad range of identities, perspectives, and experiences. Excellent interpersonal skills with the necessary discretion to work with confidential information. High-level proficiency with Google Drive, Microsoft Office, Content Management Systems (Drupal preferred), and MailChimp. Knowledge of Datatel Colleague, Marketo, and Salesforce platforms is a plus. Event planning experience preferred. Supervise student employees to carry out office management and administrative tasks as needed. Alignment with Berklee’s values

Qualifications

• Bachelor’s degree required or commensurate experience
• 2-3 years of work experience
• Professional experience in higher education admissions
• Knowledge of and experience with college computer systems highly desirable
• Demonstrated skills in establishing and maintaining effective working relationships with students, staff, and faculty
• Ability to work effectively within an ethnic, cultural, and socially diverse student population
• Strong interpersonal and communication skills essential
• Possess a positive attitude and great team spirit
• Detail oriented
• Able to meet a flexible work schedule, including some evenings and/or weekends

Skills

Full awareness of, and commitment to, Berklee’s diversity initiatives. Self-motivated and results-driven, with the ability to work independently and cross-functionally. Demonstrated capacity to develop and maintain effective working relationships with individuals and organizations reflecting a broad range of identities, perspectives, and experiences. Excellent interpersonal skills with the necessary discretion to work with confidential information. High-level proficiency with Google Drive, Microsoft Office, Content Management Systems (Drupal preferred), and MailChimp. Knowledge of Datatel Colleague, Marketo, and Salesforce platforms is a plus. Event planning experience preferred. Supervise student employees to carry out office management and administrative tasks as needed. Alignment with Berklee’s values

Benefits

Salary range: $68,000 to $80,000; salary dependent on relevant experience and education. Please visit the Berklee Total Rewards page for a complete listing of benefits.

Pay

$68,000 to $80,000

Schedule

Flexible work schedule, including some evenings and/or weekends