Admissions Advisor (Two Vacancies)

About the role

The Admissions Advisor is responsible for implementing student recruitment initiatives and coordinating admissions activities in support of the strategic enrollment initiatives of the College.

Responsibilities

• In consort with the Dean of Enrollment and Director, Admissions, participates in the implementation of short-term and long-term strategic planning initiatives for the Admissions Department that support the College’s mission statement and enrollment goals.
• Follows up with inquiries and/or applicants via phone, email, and text in a timely manner.
• Responds to information requests that are received in person, over the phone, through text, through email, and online.
• Provides excellent student service and encourages interested and qualified students to move forward in the enrollment process.
• Provides prospective students with relevant and compelling information about the College, its programs and specific areas of interest.
• Able to craft well-written student communications that provide detailed information about the College and contain calls to action.
• Stays current on program offerings, the College’s value proposition and student services in order to provide accurate information to students.
• Guides applicants through the admissions and enrollment process, responding to questions and acting as a liaison to other offices to provide a smooth transition.
• Ensures that applicants meet important enrollment milestones and registration requirements (i.e. placement) in order to register in a timely manner.
• Confirms follow up appointments with placement, financial aid or other offices as needed.
• Effectively utilizes Student Information System (SIS) to document student follow up activities and to provide students with next steps in the enrollment process.
• On a rotating basis, provides customer service to current and prospective students, parents, visitors, etc., at the Enrollment Services window.
• Obtains and provides various information, explains federal and state regulations and College policies and procedures, responds to general inquiries, and/or refers individuals to the appropriate contact or area of the College for prompt resolution.
• Interviews, counsels, and admits day/evening applicants in accordance with established College policies and procedures, applicable federal guidelines, established Student and Academic Affairs policies and procedures, and the rules and regulations defined by the Family Educational Rights and Privacy Act (FERPA).
• Coordinates and actively participates in Open House events and College tours at various on-site and off-site campus locations.
• Effectively collaborates with all staff members in the Offices of Student Affairs and Enrollment to achieve enrollment goals.
• Continues to develop professional skills through independent research, networking, attending seminars and workshops, etc., to maintain awareness of current and changing trends in education and specific to recruiting and admissions.
• Remains knowledgeable of regulatory issues specific to student recruitment and admissions, general enrollment services, and administrative activities.
• Represents the College to current and prospective students and external constituencies.
• Projects a positive self-image of professionalism, appearance, confidentiality, courtesy, conduct, honesty, fairness, and personal integrity at all times.
• Performs other student recruitment services and activities, as required.
• Actively participates in special projects, as required.
• Remains flexible and adaptable in work schedules and work assignments as defined by College and office needs.
• Other duties as assigned.

Qualifications

• Required Education and Experience: Bachelor’s degree in a related field or Associate’s degree with a minimum of two years of relatable admissions experience.
• Ability to work evenings and weekends as required.
• Computer proficiency and knowledge of automated admissions and student information systems.
• Preferred: Bi‑lingual ability.

Skills

• Knowledge of admissions standards and recruitment objectives and principles, with the ability to plan, organize, and implement related programs and activities.
• Effective verbal and written communication skills.