Admissions Advisor (College of Nursing)

About the role

The Domestic Admissions Advisor - Nursing at Westcliff is responsible for nurturing and enrolling a diverse and high-achieving student population while meeting goals and deadlines with professionalism. They manage the inquiry and applicant pipeline, process applications, and identify and develop new recruitment and process improvement opportunities.

Responsibilities

• Identify, contact, and maintain relationships with prospective students throughout the inquiry, application, and enrollment phases
• Complete a high volume of outbound inquiries and applicant calls, while also promptly responding to incoming emails with a strong focus on customer service
• Advise prospective applicants on the various stages of the admissions process and create urgency regarding deadlines and application requirements
• Review and process applications while working closely with other university departments to ensure applications are handled accurately and in a timely manner
• Schedule and host recruitment events, including campus tours, information sessions, individual consultations, and admissions interviews, to determine a prospective student's interests and goals
• Enter and compile admissions data into the CRM system, including daily activities and even information
• Generate reports as needed
• Adequately adhere to all university and regulatory rules and requirements
• Able to work with people from a variety of diverse social and economic backgrounds
• Other duties as assigned

Qualifications

• Dynamically person with successful sales or customer service experience who can nurture and guide prospective students and applicants
• Experience exceeding quotas, striving for results in a metric-driven environment
• Combine effective closing skills and a goal-oriented drive with a supportive, student-focused approach
• Strong follow-up, organization, exceptional time management, and problem-solving skills
• Adaptable and agile, with an ability to manage multiple responsibilities simultaneously
• Outstanding communication skills and ability to influence others internally and externally
• Solution-oriented, with the ability to connect student needs with University offerings
• Data processing, reporting skills, and confidentiality
• Computer skills and experience in Microsoft Office and Google Suite preferred
• Self-motivated and compassionate
• Able to make independent decisions and manage multiple projects and work well in a team environment
• Knowledge of and commitment to regulatory and college enrollment policies, standards, and procedures
• Thrives in a fast-paced environment

Benefits

Westcliff offers a family-like atmosphere that appreciates and respects its team, along with strong company values, outstanding benefits, and the opportunity to make a tangible impact and feel appreciated.