Admissions Advisor

About the role

We're here when our students need us most. Many Joyce University students balance careers, families, and other responsibilities while pursuing their nursing education. To provide the personalized support they deserve, this role includes evening and weekend availability.

Responsibilities

• Serve as a trusted advisor for prospective students from initial inquiry through enrollment.
• Build authentic relationships by listening carefully to each student's goals, motivations, and concerns.
• Provide personalized guidance that helps students make informed decisions about their educational future.
• Educate students on Joyce University's nursing programs, admissions requirements, and career opportunities.
• Conduct engaging campus tours, virtual appointments, and admissions interviews.
• Communicate proactively through phone, text, email, and video to ensure every student feels supported.
• Guide students through admissions requirements and enrollment documentation with accuracy and attention to detail.
• Maintain timely and accurate records within the CRM to ensure a seamless student experience.
• Collaborate with Financial Aid, Student Success, Academics, and other university partners to support the entire student journey.
• Contribute to enrollment goals while maintaining a student-first, consultative approach.
• Participate in team meetings, professional development, and campus events that strengthen the Joyce community.

Requirements

• Required Associate's degree
• 3–5 years of success in admissions, enrollment, academic advising, consultative sales, recruitment, career coaching, or another relationship-focused role
• Preferred Bachelor's degree
• 3 or more years of successful higher education admissions experience
• Experience using CRM or student information systems
• A student-first mindset and genuine passion for helping others succeed
• Excellent communication, active listening, and relationship-building skills
• A consultative approach focused on understanding student goals rather than simply promoting a program
• Strong organizational skills with exceptional attention to detail
• The ability to prioritize multiple conversations and responsibilities in a fast-paced environment
• Self-motivation, accountability, and sound judgment
• A collaborative mindset and commitment to continuous improvement
• The ability to adapt to change while maintaining a positive, solution-oriented attitude