Administrator (Travel Clerk III)

Responsibilities

• Assist with reviewing orders and vouchers for the command daily.
• Provide help‑desk support, answering phones and emails to resolve simple to complex Defense Travel System (DTS) issues related to travel arrangements and voucher submission.
• Ensure conformance with work standards and quality.
• Prepare reports, deliver presentations, and participate in weekly client meetings.
• Report program delinquencies and issues that impact contractual obligations and deliverables to the Immersion Project/Program Manager.
• Execute specific instructions and balance multiple tasks that require timely responses.
• Exercise professional judgment by providing proactive solutions and recommendations.
• Perform other duties as assigned while maintaining a team‑oriented environment.

Qualifications

• At least 6 months of experience in Department of Defense travel support services.
• Functional knowledge of the Defense Travel System (DTS) for reviewing orders and vouchers.
• Possession of, or successful adjudication for, a T1 (Federal) background investigation.
• Experience with Microsoft Office suite applications.
• Knowledge of DTS order and voucher creation, including reporting, routing lists, letters of authority (LOAs), accounting system functionality, and rejects.
• Familiarity with Financial Improvement Audit Readiness (FIAR) best practices and Standard Operating Procedures for the Department of the Navy.
• Understanding of FMR/JTR codes and related regulations.
• Travel help‑desk experience or familiarity with help‑desk operations.
• Experience or familiarity with DTS travel planning, cost estimating, AO approvals, accounting rejects, and EFT returns.
• Ability to work collaboratively and foster a team environment.

Education & Experience

• Degree or equivalent in a relevant field, or comparable professional experience.
• One or more years of progressive experience in a related role.