Administrator (Travel Clerk III)

Responsibilities

• Assist with reviewing orders and vouchers for the command daily.
• Help desk functions; answering phones and emails received from members of the command to resolve simple to complex DTS issues with their travel arrangements (orders) and voucher submission.
• Ensures conformance with work standards and quality.
• Prepares reports, delivers presentations, and participates in weekly meetings with the client.
• Must be a self-starter, foster a team environment, reliable and able to meet rigid deadlines.
• Must be able to develop and maintain good relationship with the client.
• Must possess a can-do mindset to meet client expectations and deliverables.
• Will report to the Immersion PM program delinquencies and issues that impact contractual obligations and deliverables.
• Must be available at the client on-site daily.
• Other duties as assigned.

Qualifications

• Ability to execute on specific instructions
• Balancing multiple tasks and responsibilities that require a response within a specific time.
• Ability to exercise professional judgment on engagements by providing proactive solutions and recommendations.
• Professionals will focus on client specific tasks that are managed day to day.
• At least 6 months of experience in DoD travel support services.
• Some functional knowledge of Defense Travel System (DTS) reviewing orders and vouchers.
• Possess or be successfully adjudicated for a T1 (Federal background investigation).
• Experience with Microsoft suite applications.
• Some knowledge of DTS orders and vouchers creation to include (Reporting, Routing lists, LOAs and Accounting system functionality and Rejects).
• Some knowledge of Financial Improvement Audit Readiness (FIAR) for Department of Navy (DoN) best practices and SOPs.
• Knowledge of FMR/ JTR codes and regulations.
• Ability to work in and foster a team environment.
• Travel help desk experience or familiarity with help desk operations.
• Experience or familiarity with DTS Travel Planning and cost estimating. AO approvals, accounting rejects and EFT returns.
• As an Administrator you will be growing your professional skills, maintain high motivation, and be accountable to client transactions.