Administrator, Senior Server

Responsibilities

• Establish and maintain workstation/server infrastructure standards.
• Develop, maintain, and test custom integration solutions for application and software packaging which follows configuration standards.
• Perform monitoring and maintenance activities of the workstation/server environment.
• 25% Design and maintain custom integration solutions in support of business processing requirements.
• Establish standard configuration for software packages.
• Manage/maintain administrative tools for software delivery and remote management.
• 20% Administer and deploy infrastructure software to clients including new builds, master files, upgrades, and patches.
• Record, verify, and coordinate customer requests to ensure appropriate distribution.
• Plan, establish, and follow processes for notifications and alerts.
• 20% Perform monitoring/maintenance activities of the workstation/server environment and tune the system to achieve optimum performance levels.
• Find and troubleshoot problems before they become issues to the user and act as a higher-level support for help desk for certain problems.
• 15% Install, configure, and maintain infrastructure software.
• Design, develop, compile, test, debug, document, and maintain custom scripts and utilities.
• Create comprehensive test plans based on configurations and other specifications.
• Ensure data/media recoverability by implementing a schedule of system backups and database archive operations.
• 10% Develop and maintain a comprehensive infrastructure software configuration database/library of all supporting documentation.
• Maintain growth statistics, space forecasts, tape libraries, and software and hardware inventories.
• 5% Ensure continuity with system software licensing and maintenance agreements.
• Conduct routine hardware and software audits of workstations and servers to ensure compliance with the organization's established standards, policies, and configuration guidelines.
• 5% Act as an internal consultant, mentor, and senior advisor.

Skills

• Able to communicate with system users to identify, explain, and resolve problems.
• Solid understanding of client/server relationships to identify problem sources concerning system operations.
• Strong organizational skills.
• Strong understanding of relevant operating system and server hardware and software.
• Microsoft Office.
• Proficiency with Citrix.
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Requirements

• Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
• Required Work Experience: 4 years of applicable workstation, server, and/or application support experience to include software and hardware troubleshooting.