Administrator Masters Required - Bend Mental Health Programs 206 207 208

About the role

This is a fully in-person, multi-program leadership role responsible for driving outcomes across Telecare’s Four Pillars of Performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security. The Administrator serves as the operational leader across all three programs, overseeing day-to-day operations, regulatory compliance, staff leadership, quality improvement initiatives, and financial performance. This role partners closely with Deschutes County Behavioral Health, corporate departments, community partners, and multidisciplinary teams to ensure high-quality, recovery-centered behavioral health services throughout Central Oregon.

Responsibilities

• Overseeing day-to-day operations across all three programs
• Oversight of regulatory compliance
• Serving as the operational leader for multiple clinical and operational teams
• Leading quality improvement initiatives
• Managing financial performance
• Partnering with Deschutes County Behavioral Health, corporate departments, community partners, and multidisciplinary teams

Requirements

• Master's degree required, preferably in Business, Social Services, or Public Health
• Minimum four (4) years of administrative management experience in a healthcare setting
• Minimum two (2) years supervising professional staff, budgeting, program planning, and licensing oversight
• Strong understanding of community mental health services, psychiatric rehabilitation, and Recovery Model principles
• Ability to lead multiple clinical and operational teams across several program locations
• Strong organizational skills with the ability to balance competing operational priorities
• Must live within reasonable commuting distance of the Bend program locations
• Participation in the Administrator on-call rotation for evenings and weekends is required

Qualifications

• Required Qualifications
• Master's degree required, preferably in Business, Social Services, or Public Health
• Minimum four (4) years of administrative management experience in a healthcare setting
• Minimum two (2) years supervising professional staff, budgeting, program planning, and licensing oversight
• Strong understanding of community mental health services, psychiatric rehabilitation, and Recovery Model principles
• Ability to lead multiple clinical and operational teams across several program locations
• Strong organizational skills with the ability to balance competing operational priorities
• Must live within reasonable commuting distance of the Bend program locations
• Participation in the Administrator on-call rotation for evenings and weekends is required

Skills

• Collaborative leadership
• Emotionally intelligent leadership
• Operational strength
• Passion for behavioral health care

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off, Paid Sick Leave, and 9 Paid Holidays
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Tuition discounts and scholarship opportunities
• Free CEUs through Telecare University

Pay

Expected starting salary: $118,995.46 – $147,000.00 annually

Schedule

Full-Time, Salaried | Monday – Friday | 8:00 AM – 5:00 PM

Telecare's Four Pillars of Performance

• Ensuring safe, high-quality, recovery-focused care and strong regulatory compliance across all three programs
• Building positive program cultures focused on retention, accountability, teamwork, leadership development, and staff engagement
• Maintaining strong partnerships with Deschutes County, referral partners, community providers, families, and regional stakeholders
• Managing program resources responsibly, maintaining operational discipline, and supporting sustainable financial performance across multiple programs

About Telecare's Bend Programs

Telecare operates three behavioral health programs in Bend, Oregon, serving adults living with serious mental illness who benefit from structured, recovery-focused residential and behavioral health services.

Edgecliff Residential Treatment House #206

• Five-bed residential treatment program providing a stable, recovery-focused home environment for adults with serious mental illness who require 24-hour supervision and support with psychiatric recovery.
• Program Address: 1646 NE Edgecliff Circle Bend, OR 97701

12th Street House #207

• Five-bed residential program designed for adults with serious mental illness who need structured support and 24-hour supervision while working toward greater independence.
• Program Address: 1058 NE 12th Street Bend, OR 97701

Deschutes Recovery Center #208

• 16-bed residential treatment program serving adults with serious mental illness who are transitioning from the Oregon State Hospital or other secure treatment settings into a community-based level of care.
• Program Address: 20370 Poe Sholes Road Bend, OR 97703

Across All Three Programs, Services Emphasize:

• Recovery-centered and person-focused behavioral health care
• Psychiatric rehabilitation and skill development
• Safe and structured residential support
• Multidisciplinary behavioral health treatment
• Partnership with Deschutes County Behavioral Health and community providers
• Transition planning and progression toward greater independence
• Improving quality of life for individuals living with serious mental illness

The Ideal Candidate

• Collaborative, emotionally intelligent, operationally strong, and passionate about behavioral health care
• Successfully oversees multiple programs while maintaining strong relationships with employees, customers, and community partners
• Demonstrates strong financial and operational acumen
• Experience leading multiple programs, departments, or complex healthcare operations
• Experience improving employee retention, engagement, and program culture
• Commitment to regulatory excellence and quality care
• Effective partnership with county agencies, customers, and community stakeholders
• Accountability, adaptability, and strong decision-making skills
• A leadership style grounded in collaboration, communication, and follow-through