Administrator II WFA

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands—Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop. Our associates support these brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, and Technology.

About the role

This role supports each company with all associate-related changes, including accurately applying union contract language and policy rules. It provides functional and technical support to HR Business Partners and the companies, emphasizing relationship building with HR business partners, HR process owners, and business unit management teams. The position processes HR-related transactions across the organization, partnering with various levels of management and HR Business Partners to ensure accurate and timely processing.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position is based in our office located in Hyattsville, MD. Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Orchestrates the day-to-day activities of the HR Services Processors and teaches them how to successfully execute their responsibilities.
• Responsible for onboarding new Processors under the guidance of the HR Services Manager.
• Manages system setup of the current HR system of record and business units, including code set definition, structuring, and entry (e.g., opening/closing stores, district realignments, position control, job code changes, salary range input).
• Partners with HR Services Project Specialists to lead company-specific aspects of operational projects impacting HR systems or processes.
• Identifies improvements in current systems or processes and determines streamlining opportunities for each division.
• Facilitates and resolves concerns by collaborating with store management teams, HR business partners, IT, vendors, and HR Services team members.
• Provides timely solutions to open problem tickets for HR systems and serves as the escalation point for Processors in troubleshooting.
• Ensures data security policies are enforced in Workforce Administration processes.
• Performs additional job duties as assigned to meet business needs and support company Values.

Requirements

• High school diploma or GED.
• 5 years of experience in HR or Payroll.
• Analytical skills and strong attention to detail.
• Expertise in HR or Payroll systems.
• Supervisory and leadership skills.
• Advanced proficiency in MS Excel, Word, and PowerPoint.

Preferred Qualifications

• Bachelor’s degree.

Pay

• ME/NC/PA/SC: $20.43 – $30.63 per hour.
• IL/MA/MD/NY: $23.50 – $35.25 per hour.

Actual compensation offered may vary based on unique qualifications, experience, internal equity, and market conditions. Final compensation decisions will align with company policies and applicable laws.

Benefits

Ahold Delhaize USA is committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by values of courage, care, teamwork, integrity, and humor, we foster collaboration, curiosity, and continuous learning. We invest in our people, empowering them to learn, grow, and deliver at all levels of the business while building a culture where personal and professional growth are prioritized alongside business growth.