Administrator - CEO

About the role

MART is a quasi‑public authority providing twenty‑five communities in north central Massachusetts with fixed route, paratransit and Council on Aging transportation services. MART also manages an extensive human service transportation brokerage service contract for the Executive Office of Health and Human Services (EOHHS). The Administrator serves as the agency’s Chief Executive Officer, responsible for providing overall leadership and effective management of the organization within the policies and directives of the Federal Transit Administration (FTA), Massachusetts DOT, Massachusetts EOHHS and the MART Advisory Board.

Responsibilities

• Prepares Advisory Board agendas and required reports for discussion, deliberation, and establishment of policy directives, as well as submission of annual budgets for Board approval.
• Directs the operational management of MART staff, transportation facilities, property and equipment through management and policy directives.
• Oversees development, negotiation, award and management of contracts for transit and brokerage services and capital projects; serves as signatory for financial documents and contracts.
• Serves as the primary representative/spokesperson for the authority, executes all public relations to ensure the organization, its programs and services are consistently presented in a strong, positive public image.
• Develops and monitors strategies for ensuring the long‑term financial stability of the Authority.
• Responsible for coordination and oversight of state and federally funded programs and capital improvement projects, capital equipment, procurement and inventory.
• Oversees federal and state grant applications and management; secures operational funding and provides policy directives/guidance to the Deputy Administrator/CFO on all financial matters, budgets, cash flow, capital funding, local assessments and annual audit requirements.
• Employs staffing and managers to effectively oversee activities and performance of all staff, including succession planning for future leadership positions.
• Resolves all organization and operational issues, conflicts and disputes; evaluates and implements measures to solve problems, improve performance and increase efficiency.
• Oversees design, delivery and quality of all programs and services.
• Oversees data collection, analysis and evaluation to assess the success of established goals and refines/modifies programs as necessary to maintain optimum effectiveness.
• Oversees internal and external organizational and operational reporting, following established federal and state reporting guidelines, procedures and systems.
• Oversees and amends (with Board approval) MART by‑laws, rules, regulations and resolutions.
• Acts as liaison with legal advisors, local elected officials and State/Federal legislators.