Administrator

Administrator Duties and Responsibilities

• Guides and develops direct reports, modeling leadership and professionalism.
• Manages day-to-day operations of the facility and keeps the organization on track for its long-term goals and assigned budgets.
• Participates in the development of the facility's annual budget, manages operations, and ensures census development, management of accounts receivable and collections, maximization of Net Operating Income, resident/patient care, state and federal survey compliance, positive employee relations, low employee turnover, a positive return on investment, an effective business plan, and implementation of core programs.
• Coordinates with clinical and nursing department staff to ensure resident’s individual care plans are being followed.
• Ensures facility operates in compliance with all local, state, and federal regulations.
• Annually develops and implements a sound business plan that results in provision of quality care and a maximum return on investment.
• Reviews business plan with department heads at least quarterly to ensure goals are attained and each is managing within the budget.
• Captures prospective residents to ensure they meet the facility's physical, mental, and psychosocial needs and financial requirements.
• Coordinates with the Business Office Manager to oversee the collection of Accounts Receivable.
• Oversees the Performance Improvement (QAPI) process to identify and resolve facility problems.
• Handles employee complaints, involving the HR designee, and enforces facility policies and issues Coaching and Corrective Action as needed.
• Reviews and approves facility payroll and time records.
• Reassigns employees from one area to another as facility needs dictate to ensure quality service and staffing requirements are met.
• Responsible for overall resident satisfaction, reviewing resident surveys to ensure the facility meets customer expectations.
• Reviews lost days to ensure facility safety programs and claims management are effective.
• Enforces and follows all federal, state, and company reporting requirements.
• All other duties, as assigned.

Administrator Skills and Abilities

• Excellent written and verbal communication skills.
• Strong interpersonal and team development skills.
• Ability to multi-task and remain calm under stress.
• Analytical and problem-solving skills.
• The ability to understand process development and improvement.
• Be able to effectively communicate with a diverse range of audiences and settings: properly handle emotional situations, manage resources to accomplish resident care objectives, assess operational, staffing, and fiscal needs, analyze complex written documents, and work long and irregular hours.
• Possess excellent management skills including the delegation of responsibility to subordinates.
• Able to read, write, speak, and understand English.
• Demonstrate basic computer knowledge and ability with an aptitude to learn company applications. Microsoft Office Suite: MS Word, MS Access, MS Excel, E-mail, Outlook, Internet Explorer.

Administrator Education and Experience

• Licensed Nursing Home Administrator by the state in which the facility is located.
• Bachelor’s Degree preferred.
• Master’s degree preferred.
• Prior experience as a leader in a Skilled Nursing Facility required.

Physical Requirements

• Must be able to adapt to a flexible work schedule.
• Must be available up to 24 hours a day for on-call/emergencies support.
• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
• Limited potential for exposure to environmental hazards.
• Understanding and adherence to company safety standards and protocols required.

Villa Healthcare Full-Time Benefits

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

Why Villa?

• At Villa Healthcare, making people better is at the heart of everything we do—and that starts with our team.
• We don’t just provide care, we create moments of connection, dignity, and compassion that matter.
• “We never settle” isn’t just our motto—it’s our mindset.
• We push beyond the expected to uplift the lives of our guests, their families, and each other.
• Our people bring skill, heart, and purpose to their work, and in return, we offer support, growth, and a sense of belonging.
• When you join Villa, you’re not just joining a workplace—you’re becoming part of a mission that changes lives, including your own.

SHARED CODE OF CONDUCT

• Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day.
• Be Welcoming to All
• Establish a Relationship
• Trust & respect
• Teamwork
• Engage & Communicate & Recognize.