Administrator

The Impact You Will Make

• Create a customer-focused environment through phone interactions and appointment scheduling.
• Support onboarding of new team members.
• Assist the leadership team.
• Perform contract processing and quality control.
• Handle banking duties such as cash receipt entry, deposit slips, credit card transactions, and bank deposits.
• Process cemetery daily orders and authorizations (IOA).
• Maintain and update customer files, scan documents, and maintain records.
• Coordinate HR responsibilities as needed.
• Manage accounts payable and receivable.
• Prepare deeds and certificates as required.
• Manage work and memorial orders.
• Participate in white board meetings.
• Perform reporting duties as necessary.

Core Competencies

• Compassion - Demonstrates genuine care for people and their situations.
• Customer Focus - Dedicated to meeting customer expectations and requirements.
• Ethics and Values - Adheres to appropriate core values and beliefs.
• Basics - Multi-line phone skills, filing skills, typing, basic math, and computer skills.
• Customer Focus - Ability to follow company policies, confidentiality, and excellent customer service skills.
• Team Focus - Proficient organizational skills, multitasking, and effective task completion.

Qualifications

• High School equivalency required.
• One-year experience in administration or customer service.
• Availability to work some holidays, evenings, and weekends as needed.

Benefits

• Medical, Dental, Vision, Life, AD&D, and STD Insurance.
• Tuition Reimbursement.
• Anniversary Award for each year of service.
• Career Advancement and Training - Aspiring Managers Program.
• Everstory Cares - Employee Assistance Fund.
• Legend Award Program.
• Funeral and Cemetery Benefits.
• Employee Referral Bonus.
• 401(k) with Company Match.

Pay Range

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

About the Role

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. We believe that grief is a natural and beautiful part of the human experience and are committed to providing compassionate and personalized support.

Skills

Multi-line phone skills, filing skills, typing, basic math, and computer skills including Word and Excel applications or Google equivalents.

Benefits

• Medical, Dental, Vision, Life, AD&D, and STD Insurance.
• Tuition Reimbursement.
• Anniversary Award for each year of service.
• Career Advancement and Training - Aspiring Managers Program.
• Everstory Cares - Employee Assistance Fund.
• Legend Award Program.
• Funeral and Cemetery Benefits.
• Employee Referral Bonus.
• 401(k) with Company Match.

Schedule

Availability to work some holidays, evenings, and weekends as needed.

Pay

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.