Administrator

The Impact You Will Make

• Create a customer-focused environment through phone interactions, appointment scheduling, and team member onboarding.
• Manage contract processing and quality control, including verifying contract validity.
• Handle banking duties such as cash receipt entry, deposit slips, credit card transactions, and bank deposits.
• Process cemetery orders and maintain records of Interment Order and Authorization (IOA).
• Support HR functions by coordinating onboarding responsibilities.
• Manage accounts payable and receivable, ensuring timely payments and collections.
• Prepare and log deeds and certificates, and handle trust certificates.
• Participate in white board meetings and report on various aspects of the business.

Core Competencies

• Compassion - Demonstrates genuine care and empathy towards others.
• Customer Focus - Prioritizes meeting customer expectations and requirements.
• Ethics and Values - Adheres to company policies and maintains confidentiality.
• Basics - Possesses multi-line phone skills, filing abilities, typing speed, and basic computer skills.
• Customer Focus - Exhibits excellent customer service and interpersonal skills.
• Team Focus - Demonstrates proficient organizational skills and multitasking abilities.

Qualifications

• High School equivalency required.
• One year of experience in administration or customer service.
• Availability to work some holidays, evenings, and weekends as needed.

Benefits

• Medical, Dental, Vision, Life, AD&D, and STD Insurance.
• Tuition reimbursement.
• Anniversary award for each year of service.
• Career advancement and training opportunities.
• Employee assistance fund.
• Funeral and cemetery benefits.
• Referral bonus program.
• 401(k) with company match.

Pay Range

The pay range for this role is determined by a variety of factors including skill set, experience, training, licensure, and organizational needs. The range has been adjusted for applicable geographic differentials.