Administrative Technician- Grimes, IA

Duties/Responsibilities

• Serve Ignition Interlock devices installed in cars, trucks and commercial vehicles.
• Use of PLUS system to interface with devices for data retrieval, payment/scheduling and reporting.
• Work with clients to troubleshoot issues and educate clients on proper use of the device.
• Provide prompt, courteous and professional customer service to clients.
• May assist in marketing IIDs by giving presentations on the devices.
• May assist with administrative functions such as account balance audits, missed appointment calls & other administrative duties as necessary.

Experience And Skills

• Knowledge and experience with general computer functions is required, including data entry and 10-key.
• Experience in Automotive Electrical Systems preferred, but not required.
• Experience with Car Alarms or Remote Start Systems a Plus.

Education And Experience

• High School Diploma or GED

Requirements

• Possessing physical abilities that allow for sitting over 70%, standing over 70%, reaching under 15%, lifting under 15% and carrying 5-25 lbs, and fine motor movements over 70%.