Administrative Technician

Location: Palm Beach Gardens, FL Schedule: Standard Business Hours Duration: 6-Month W2 Contract Pay Rate: $19.81/hr Position Summary Our client, a major US utility company, is seeking an Administrative Technician to support its corporate learning center. This role owns the day-to-day logistics behind instructor-led training and other learning activities, working closely with facilitators, employees, internal departments and vendors so that programs are scheduled, prepared, delivered and recorded smoothly. The ideal candidate brings broad administrative experience, strong organizational and customer service skills, a sharp eye for detail, and the ability to use sound judgment within established policies and procedures. Essential Functions and Responsibilities Working under general supervision, the Administrative Technician will: Coordinate all logistics for instructor-led training classes and learning events from start to finishWork with facilitators to set class schedules and confirm training requirementsBook classrooms and manage room schedules for the client's corporate university and Quality training programsArrange classroom setup, including submitting facilities requests and confirming rooms are ready ahead of each sessionAdminister the Learning Management System (LMS) for classroom training: scheduling classes, managing rosters, recording completions, processing chargebacks and resolving employee account issuesMonitor and respond to requests coming into the learning and Quality shared mailboxesMaintain the learning and Quality training calendarsOrder and keep stock of classroom, training and office suppliesLiaise with internal departments and external vendors to resolve scheduling, logistics, facilities and administrative issuesReview and process invoices in line with established accounts payable proceduresCommunicate professionally with employees and leaders at every level of the organizationKeep accurate training, scheduling and administrative recordsSupport special projects and learning initiatives as neededPerform other related duties as assigned Education/Experience High school diploma or GED required5+ years of experience in administration, operations, training coordination or a related field requiredExperience coordinating instructor-led training, meetings, events or similar activities preferredLMS administration experience preferred, ideally SAP SuccessFactorsExperience processing invoices, purchase orders or chargebacks preferred Knowledge/Skills Experience managing shared mailboxes, calendars, room bookings and schedulingProficient in Microsoft Office, including Outlook, Teams, Excel and PowerPointHighly organized with strong time management and the ability to juggle multiple prioritiesDetail-oriented with a commitment to accurate recordkeepingStrong written and verbal communication skillsCustomer-focused with solid problem-solving skillsAble to work independently while collaborating well with facilitators, employees, vendors and internal partnersKey competencies: customer focus, planning and organization, attention to detail, communication, problem solving, collaboration, accountability and adaptability ...