Administrative Technician

The Community Development Department (CDD) is organized into five divisions — Building, Code Enforcement, Housing, Planning, and Business Administration. The Administrative Technician position is within the Business Administration division, reporting to the Business Manager, and supports a range of financial, technical, personnel, and high-level administrative needs across the department. CDD’s responsibilities include long-range city planning, review of development applications, building permitting, implementation of housing programs, coordination of commissions, and community outreach. The department’s core function is to ensure a quality-built environment, healthy neighborhoods, and a strong economic base in the City.

About the role

The Administrative Technician performs technical-level administrative duties in support of a City department or program, including researching, collecting, and analyzing data; preparing draft reports; tracking and reporting operational statistics; and providing technical assistance to management. The role receives general supervision from higher-level personnel and may supervise administrative support staff.

Responsibilities

• Independently perform technical duties, including research, compilation, and report development for assigned department or program.
• Collect, compile, analyze, and present data in a meaningful way; develop and implement data collection and reporting systems.
• Interpret, apply, and explain laws, rules, codes, and City policies and procedures.
• Review budget submissions and revisions for mathematical and accounting accuracy.
• Translate City policies and practices into everyday working procedures; make sound decisions using problem-solving methods.
• Supervise, train, and evaluate assigned administrative support staff.
• Review documents and operational procedures; identify, explain, and problem-solve issues; recommend corrective actions.
• Obtain information through interviews; handle multiple project assignments; interact firmly and courteously with the public.
• Analyze situations quickly and objectively to determine proper course of action.
• Coordinate the development and monitoring of assigned program project budgets; project, track, and reconcile expenses.
• Compose professional-quality correspondence and highly technical, detailed, and analytical reports.
• Maintain confidentiality of sensitive information related to human resources, payroll, or other confidential matters.

Requirements

Knowledge of:

• Principles and practices of administrative and/or technical areas to which assigned.
• Intermediate analytical research and project coordination.
• Modern office equipment, methods, procedures, and computer hardware/software.
• Principles of budget monitoring and project management.
• Techniques and principles of effective interpersonal communication.
• Business letter and report writing.
• Safety management principles.
• Pertinent local, State, and Federal laws, codes, ordinances, City functions, policies, rules, and regulations.
• Research methods and techniques.

Ability to:

• Sit at a desk for extended periods; intermittently twist, reach, write, and use a keyboard.
• Lift or carry up to 10 pounds.
• Review, interpret, and explain department policies and procedures; problem-solve office operations.
• Operate a personal computer using spreadsheet, word processing, and database software at an intermediate to advanced level.
• Understand and translate City policies into everyday practices; make sound decisions.
• Understand and interpret complex policies, procedures, and regulations.
• Coordinate program project budgets; project, track, and reconcile expenses.
• Compose professional correspondence and technical reports.

Qualifications

Any combination of experience and training that provides the required knowledge and abilities is qualifying. A typical path includes:

• At least three years of responsible administrative support or technical experience, preferably in the assigned subject area.
• One year of lead supervisory experience is highly desirable.
• Equivalent to an Associate’s degree from an accredited college in public administration, business administration, accounting, or a related field.

Benefits

• Annual salary: $98,030.40–$116,875.20.
• Comprehensive benefits package, including generous paid leave and health benefits.
• CalPERS retirement (2% @ 55 for classic members; 2% @ 62 for new members). Classic employees contribute 8.15%; new members contribute 7.50%.
• Social Security Program participation.
• Deferred Compensation plan with City match up to 0.5% of base salary; City contributes 0.5% to the plan and 1% to a Retirement Health Savings Account.