Administrative Technician

EXAMPLES OF REGULAR DUTIES

• Implements, facilitates, and supports the daily operation of assigned departments and related programs.
• Aids in the implementation of departmental goals, objectives, and priorities; recommends departmental updates and supports budget development.
• Provides strategic guidance, community outreach, policy development, and mentoring of staff to promote programs and services.
• Supports regulatory compliance, general program reporting, and associated contract administration; serves as a liaison between the city and other agencies or groups.
• Administers provisions and specifications of contracts; prepares technical reports on operations and activities as necessary.
• Maintains oversight of loan and grant request processing; prepares work write-ups and documentation for processing; processes requisitions.
• Prepares written reports to the Directors, Managers, and other high-level staff.
• Assists with creating, developing, and processing highly technical requests for proposals (RFP’s) and specifications for procurement activities.
• Handles citizen complaints, inquiries, and requests over the phone, at the counter, or from website and other online platforms.
• Processes all invoices, creates flyers and promotional materials, and provides public relations for city services and programs.
• Works with vendors/contractors in the bidding and project phases.

MINIMUM QUALIFICATION GUIDELINES

• A combination of education and experience that demonstrates possession of the requisite knowledge, skill, and abilities.
• Bachelor’s degree in Urban Planning, Business or Public Administration, Finance, Economics, or a related field AND at least three (3) years of professional experience in administrative services, word processing, spreadsheets, writing comprehensive reports, community outreach, public relations or related.
• Knowledge of: Principles and practices of administrative services for departments within a municipal setting. State, local, and federal legislation and regulations governing programs and related services. Procurement, purchasing, and acquisition processes. Grant administration and fund allocation. Project management and contract compliance.
• Ability to: Provide technical leadership in serving designated department and related services. Assist in communicating program specifics to the public. Communicate effectively verbally and in writing. Maintain effective working relationships with other people. Create and edit promotional materials. Type at a speed of 40 wpm. Operate Microsoft Office, computing systems, and mobile devices.

SUPPLEMENTAL INFORMATION

• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• WORK ENVIRONMENT: The essential duties of this position are performed in a standard office environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually moderate.