Administrative Support Specialist, Technology - CO

FLSA Overtime Eligible. Reports to: Executive Director of Technology and Information or Designee.

About the role

The Administrative Support Specialist provides administrative and organizational support for the Department of Technology in service of the district's students and staff. Working in a PK-12 educational setting, the position supports the department's day-to-day technology operations, recordkeeping, and communications.

Qualifications

• Associate Degree or higher in Business Administration, Information Technology, Operations Management, or a related field preferred.
• Advanced proficiency in Google Workspace and Microsoft Office (specifically Excel/Sheets for data manipulation).
• Experience with district ERP/purchasing software and dedicated IT Asset Management.
• Three to five years of successful administrative experience, with preference given to candidates possessing a background in procurement, inventory control, or IT department support.
• Ability to professionally and courteously interact with school staff, students, vendors, and the public, both by phone and in person.
• Demonstrated attention to detail required for processing purchase orders, reconciling invoices, maintaining accurate hardware inventory, and executing asset-tagging workflows.
• Ability to handle confidential matters—strictly adhering to FERPA, Ohio Student Data Privacy laws, and district policies regarding staff and student data housed within IT systems.
• Strong written and oral communication skills.
• Self-motivated with the ability to set priorities, multi-task, manage time-sensitive requisitions, and work efficiently under pressure with minimal direct supervision.
• Ability to safely lift, carry, and maneuver equipment up to 35 pounds without assistance (required for receiving shipments and tagging hardware).

Responsibilities

• Manages the end-to-end purchasing process, including gathering vendor quotes, inputting requisitions, and tracking purchase orders across general funds, E-Rate, and specific grant accounts.
• Maintains and reconciles departmental budgets, accounts, and district purchasing. Reconciles vendor invoices against received goods to authorize payment.
• Coordinates the shipping, receiving, unboxing, and secure storage of incoming IT equipment.
• Maintains accurate electronic records of current inventory, software licenses, and surplus/e-waste equipment.
• Ensures all administrative data handling strictly adheres to FERPA, COPPA, and Ohio Student Data Privacy laws.
• Prepares and disseminates technology-related materials, service outage notices, and procedural updates to district staff utilizing email, internal portals, and other communication systems.
• Maintains appointment schedules, arranges deployment meetings, and handles conference/travel arrangements for Technology administrators.
• Utilizes software applications to design forms, presentations, and procedural documentation.
• Drafts and distributes clear, professional communications to parents/guardians regarding outstanding tech fees, damaged device reports, and payment procedures.
• Ensures the safety of students.
• Establishes and maintains cooperative professional relationships.
• Exhibits professional behavior, emotional stability, and sound judgment.
• Serves as a role model for students in how to conduct themselves as citizens and as responsible, intelligent human beings.
• Understands the legal responsibility to help instill in students the belief in, and practice of, ethical principles and democratic values.
• Maintains confidentiality and respect for confidential information at all times.
• Other duties as assigned by the Superintendent or his/her designee.

Pay

Starting hourly rate $23.10/HR - $25.57/HR.

Schedule

261 days (251 work days and 10 paid holidays); 8 hours per day, excluding lunch. Number of days of vacation, holidays, and salary as determined by Negotiated Agreement. Work year to be established by the Board.