Administrative Support Specialist, Tax

About the role

EisnerAmper is seeking a Tax Support Specialist to join our Minneapolis Private Client Services team. This role is hybrid and requires working in the office at least three days per week. The position plays a key role in supporting the client service process, managing workflow, communications, scheduling, and administrative priorities.

Responsibilities

• Provide dedicated administrative, operational, and client service support to the Tax Lead for the Minneapolis office.
• Serve as a key point of contact for clients, client support teams, internal team members, and other stakeholders on behalf of the partner.
• Manage the partner's calendar, including coordinating meetings with clients, internal staff, and firm leadership.
• Support new client onboarding activities to help ensure a smooth and professional client experience.
• Manage and track engagement letters and related workflow activity, including follow-up with the partner, clients, and internal teams as needed.
• Cook up tax return delivery processes, including final delivery, tracking signed Forms 8879, and monitoring outstanding client items.
• Aid with invoicing and accounts receivable follow-up, escalating items to the partner when appropriate.
• Track client project deadlines, tax return deliverables, and key follow-up items to help ensure work moves forward efficiently.
• Communicate professionally and proactively with clients and internal teams regarding deadlines, documentation, deliverables, and next steps.
• Build strong working relationships with the client service team, local office colleagues, and other Support Specialists across the firm.
• Identify opportunities to improve efficiency, workflow, communication, and use of internal systems.
• Aid with ad hoc reports, office initiatives, events, and special projects as needed.
• Maintain confidentiality and exercise sound professional judgment when handling client, partner, and firm information.

Requirements

• Minimum of 3 years of professional administrative, client service, or operational support experience in a public accounting firm, or a comparable professional services environment of similar size and complexity.
• Excellent written and verbal communication skills, with the ability to interact professionally with clients, internal teams, and firm leadership.
• Proficiency with Microsoft Outlook, Word, Excel, and other business technology tools.
• Demonstrated ability to maintain confidentiality, exercise sound judgment, and handle sensitive client and firm information with discretion.

Qualifications

• Bachelor’s degree preferred.
• Advanced proficiency in Microsoft Office Suite.
• Strong interpersonal skills, professionalism, discretion, and client service mindset.
• Ability to anticipate needs, take initiative, and work independently in a deadline-driven environment.

Skills

• Experience supporting partners, executives, or other client-facing leaders.
• Experience serving as a point of contact for clients, client support teams, and internal stakeholders.
• Familiarity with tax engagement workflows, client deadlines, engagement letters, billing, accounts receivable, and tax return delivery processes.

Benefits

• Merit-based employment.
• Comprehensive benefits package.
• Work/life balance.
• Employee resource groups (ERGs).
• Multiple top “Places to Work” awards.

Pay

The expected salary range for this position is between $55,000 and $80,000. The actual compensation will be determined based on experience and other factors permitted by law.

Schedule

This role is hybrid and requires working in the office at least three days per week.