Administrative Support Specialist

About T & K Pediatric Services

T & K Pediatric Services is a leading pediatric healthcare provider in Jamestown, North Dakota. Our team is dedicated to helping children from infancy through adolescence reach their full potential through various therapies and services. We strive to create a supportive workplace where employees can grow professionally and make a meaningful impact.

Key Responsibilities

• Greet children and families with warmth and professionalism while assisting with check-in and general questions.
• Answer incoming phone calls and emails promptly and professionally.
• Schedule appointments and communicate appointment reminders and clinic information.
• Maintain a clean, organized, and welcoming front desk, waiting area, and therapy spaces.
• Organize, sanitize, and restock therapy toys, equipment, and supplies.
• Upload, scan, label, and organize documents accurately within company systems.
• Avoid data entry, record management, and other administrative tasks.
• Absorb occasional errands for clinic supplies and operational needs.
• Assist with preparing therapy materials and light crafting or project preparation.
• Support therapists and administrative staff with daily clinic operations.
• Follow established procedures while remaining flexible to changing priorities.
• Maintain confidentiality and provide exceptional customer service to every family.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous administrative, receptionist, customer service, or clerical experience preferred.
• Experience using Google Workspace (Google Docs, Sheets, Gmail, Calendar, and Drive) is strongly preferred.
• Strong written and verbal communication skills.
• Excellent organizational, time management, and multitasking abilities.
• Comfortable learning new technology and software systems.
• Ability to lift up to 25 pounds occasionally.

Why Join T & K Pediatric Services?

• 4-day work week.
• Paid Individual Medical Health Plan.
• Health Savings Account (HSA).
• Paid Dental Insurance.
• Vision Insurance (employee contribution).
• Simple IRA with 3% employer match.
• Two weeks paid vacation.
• Two weeks paid sick leave.
• Nine paid holidays.
• Closed between Christmas and New Year's.
• Supportive team environment.
• Opportunities for professional growth and development.

What We're Looking For

• Hightly organized with exceptional attention to detail.
• Comfortable taking direction and following established processes.
• Able to prioritize tasks and manage multiple responsibilities throughout the day.
• Friendly, professional, and compassionate with children and families.
• Dependable team player who enjoys helping wherever needed.
• Self-motivated and able to work independently once trained.
• Adaptable in a busy, fast-paced healthcare environment.
• Committed to maintaining confidentiality and professionalism.