Administrative Support Specialist

Responsibilities

• Greet and assist clients, visitors, and staff in a professional and courteous manner
• Schedule, confirm, and coordinate client appointments
• Answer phone calls, respond to inquiries, and direct communications appropriately
• Maintain accurate client records and update electronic health record (EHR) systems
• Process intake forms, billing collections, documentation, and other administrative paperwork as assigned
• Support providers and staff with administrative tasks and workflow coordination
• Complete all agency, program, and regulatory reports, data entry, correspondence, and required documentation by established deadlines
• Function as an integral member of the interdisciplinary treatment team and participate in team meetings and in-service trainings as scheduled
• Maintain confidentiality and comply with HIPAA and agency policies and procedures
• Perform other duties and responsibilities as assigned in support of clinic operations

Qualifications

• A high school diploma or equivalent
• Associate degree or certification in medical office administration preferred
• Minimum of one (1) year of experience in a healthcare, outpatient clinic, or medical office setting
• Bilingual in Spanish and English speaking preferred

Benefits

• Full Health/Dental/Vision Insurance
• Generous Paid Time Off
• 403(b); with generous employer contribution
• Flexible Spending Account (FSA)
• Pet Insurance
• Short Term (STD) and Long Term (LTD) Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)