Administrative Support Services Technician

The Administrative Support Services Technician requires a general knowledge of departmental policies and procedures. The incumbent is responsible for performing detailed, confidential data entry, compiling reports, creating basic correspondence, providing routine and non-routine clerical support to staff and/or management, and performing basic quantitative and/or quality assurance reviews of forms, document files and processes within established guidelines.

Principle Duties and Responsibilities

• Perform various routine clerical duties, utilizing standard office equipment, to include, screen incoming calls, take and transmit messages, maintain calendars, keying information into databases, making photocopies, performing data entry, faxing documents, typing, and word processing.
• Process routine forms, requisitions, purchase orders, payments, claims, warrants, and/or other related items.
• Respond to requests for information from the public, answer routine questions, direct visitors to appropriate locations.
• Maintain filing system, which may include entering, sorting, and verifying data into a computer system.
• Type a variety of documents with utmost accuracy, which may include, correspondence, reports, memos, notices, forms, contracts, schedules, meeting agendas and minutes, and/or other related materials.
• May be required to assist with the front desk and provide front line customer services to the public, community members, and clients.
• Perform spot checks of inventory and order supplies as needed.

Additional Focused Area Duties and Responsibilities

• Positions Assigned To Health Programs: Track and update referral logs and records; Coordinate special events and clinics.
• Positions Assigned To Finance and Accounting: Assist with the processing of accounts payable, accounts receivable, and/or payroll; Assist with the preparation and organization of audit paperwork.
• Positions Assigned To Background Investigations and Tribal Gaming: Take fingerprints; Issue identification badges; Research background information on potential employees.
• Positions Assigned To Social Services: Perform home inspections for licensing renewals.
• Positions Assigned To Human Resources Training: Set up and coordinate new employee training and orientations; Organize and assist with graduation ceremonies.
• Positions Assigned To Grants and Contracts: Gather information prior to the submission of grants as requested.
• Positions Assigned To Information Technology: Work with wireless vendors to set up cell phones and pagers.

Knowledge, Skills, and Abilities

• Clerical and office support practices;
• Assigned department operations and functions;
• Customer service principles and practices;
• Recordkeeping principles;
• Basic mathematical concepts, such as addition, subtraction, and multiplication;
• Filing procedures and practices;
• English language, grammar, and punctuation.

Yaqui Culture, Customs, Resources and Traditions

Knowledge of Yaqui culture, customs, resources and traditions and/or a willingness to learn is preferred.

Skills and Abilities

• Maintain files and records;
• Prepare a variety of business correspondence, records, reports, documents and forms;
• Follow oral and written instructions, policies, and procedures;
• Operate a variety of office equipment, including a computer, fax/scan and adding machines, and related software applications;
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public.

Education, Certifications and Experience

• High School Diploma or G.E.D plus two (2) years of clerical experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• A valid Arizona Driver's License may be required by the hiring department.

Special Requirements

• Must be proficient in Microsoft Word and Outlook;
• Must have basic knowledge of Microsoft PowerPoint, Excel, and Publisher;
• Some positions require a Clearance Card, Homeland Security Background Check, or Tribal Gaming License prior to working.
• Failure to maintain a current Level 1 Clearance Card, Homeland Security Background Check, or Tribal Gaming License will result in termination.