Administrative Support | Remote

This is a Fully Remote Job About Our Client:The organization operates within the supply chain and logistics industry, focusing on transportation and logistics management solutions. It addresses challenges related to supply chain efficiency, service quality, and visibility by applying technology to optimize customer supply chains. The company is publicly traded, with significant revenue and a global workforce. About the Opportunity:The ADMINISTRATIVE SUPPORT role provides essential administrative assistance to managers and delivery teams. This position supports route monitoring, communications, and various clerical tasks that ensure operational smoothness and customer satisfaction. The role contributes by maintaining accurate documentation, facilitating effective communication between stakeholders, and supporting delivery operations. Responsibilities:Assemble and audit route paperwork for upcoming deliveriesAnswer inbound phone calls and handle customer issuesContact vendors regarding damage or replacement ordersRespond promptly to emails and address pending ordersFile paperwork and maintain documentationProvide strong customer service with professionalismAssist in processing inbound delivery teams and onboardingMonitor delivery routes and track route progressCall drivers and customers for updates and feedbackComplete proof of delivery packets at the warehousePrepare nightly closing reportsCommunicate order status to Logistics CoordinatorPrint and manage warehouse pull sheetsLocate and submit electronic proof of delivery documentsCommunicate with builders, contractors, and supervisorsProcess freight shipments and returns to vendorsAssist with daily warehouse functions as neededUpdate inventory records regularlySupport delivery and installation teams remotelyUpdate orders accurately for billing purposesPerform additional duties as assigned Requirements:High school diploma or equivalent; additional education is a plusProficiency in Microsoft Office applicationsPrior customer service experience preferredStrong written and verbal communication skillsAbility to multitask, detail-oriented, and work in a fast-paced environmentAvailability to work evenings and SaturdaysAbility to pass a pre-employment background checkMaintain a professional and safe work environmentSkills in customer service, organization, time management, problem solving, accountability, documentation, data analysis, professional phone communication, conflict resolution, active listening, and multitasking Pay Range and Compensation Package:Pay: $17.26 per hour Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.