Administrative Support

Responsibilities

• Administer and manage all aspects of the FMLA process, including leave requests, eligibility determinations, and certification requirements.
• Ensure compliance with federal and state FMLA regulations, as well as company policies and procedures.
• Maintain accurate and up-to-date records related to FMLA leave, including leave requests, medical certifications, and employee notifications.
• Provide exceptional support to employees and management team, answering questions and providing guidance related to FMLA leave and related policies.
• Collaborate with HR team members and supervision to ensure consistent application of FMLA policies and procedures.
• Aid in monitoring and updating relevant timekeeping systems to ensure accurate utilization of approved FMLA hours.
• Deliver FMLA training and awareness programs for employees and management team, as needed.
• Conduct periodic audits of FMLA records and processes to ensure compliance and identify opportunities for improvement.
• Stay abreast of changes in FMLA regulations and best practices and provide guidance and training to the HR team and management as needed.

Requirements

• A high school diploma or GED equivalent.
• Knowledge of FMLA regulations and related laws and regulations.
• Excellent communication, interpersonal, and presentation skills.
• Ability to multitask and prioritize in a fast-paced, dynamic environment.