Administrative Support Assistant

About the role

The Department of Social Services – Children’s Division seeks an Administrative Support Assistant to provide support to local office staff and upper management, potentially supervising other clerical staff. The ideal candidate should be passionate about helping people, enjoy working with children and families, and be comfortable assisting those in difficult circumstances.

Responsibilities

• Maintains, with relative independence, a significant phase or segment of a clerical process or office activity and makes frequent decisions in accordance with agency policies, rules or procedures.
• Types, utilizing a computer keyboard and word processing software, and edits a variety of material, frequently involving technical or specialized terminology.
• Transcribes from dictating equipment.
• Establishes and maintains complex filing systems; prepares and/or oversees the preparation of records for storage and/or archiving.
• Enters, updates, and/or retrieves information in automated systems; develops spreadsheets and databases; utilizes various software packages in the performance of duties.
• Serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes verbal or written messages; and schedules and/or arranges appointments as necessary.
• May perform other duties as assigned.

Requirements

• One or more years of experience in office support work.
• Possession of a high school diploma or proof of high school equivalency.
• (Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year).

Preferred Qualifications

• Ability to type quickly and accurately.
• Excellent problem-solving and time management skills.
• Excellent oral, written and interpersonal communication skills.

Benefits

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees.