Administrative Specialist - Switchboard

About the role

The pay range for this position is $20.00 to $23.30 per hour, depending on education and experience. This position is located in Rutland, MA. The available schedule is Friday and Saturday 4pm-10pm and Sunday 8am-4pm (20 hours per week), with the opportunity to cover additional shifts if desired when needed.

Responsibilities

• Serve as the first point of contact for callers, visitors, clients, families, staff and community partners, maintaining a professional, calm, and helpful presence at all times.
• Answer and route incoming calls.
• Greet visitors.
• Aid in initiating and following emergency procedures.
• Assist with clerical tasks such as mail sorting and distribution, copying and faxing, booking conference rooms, and occasional data entry/updates.

Requirements

• Must be 21 years of age or older.
• Must have valid driver's license.
• Minimum of high school diploma or GED.
• 3 years relevant experience in administration, preferred.
• Excellent oral and written communication skills.
• Proficient computer and Microsoft Office skills.
• Must be able to attend 3 days of paid new hire orientation.

Qualifications

• Must meet Devereux's zero-tolerance policy for abuse.
• Must adhere to Devereux's policies and procedures to systematically reduce the risk of abuse.
• Must be able to cooperate with the authorities when necessary.

Skills

• Customer service skills.
• Administrative support skills.
• Communication skills.
• Computer proficiency.

Benefits

• Comprehensive health and welfare program.
• Medical (including telemedicine via phone, web, app).
• Dental.
• Prescription drug.
• Preventative care.
• Mental health services.
• Student loan debt assistance.
• Tuition reimbursement and continuing education assistance.
• Generous time-off.
• 403(b) retirement plan with matching benefit.
• Voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

Pay

The pay range for this position is $20.00 to $23.30 per hour, depending on education and experience.

Schedule

This position is available on a Friday and Saturday 4pm-10pm and Sunday 8am-4pm schedule (20 hours per week), with the opportunity to cover additional shifts when needed.