Administrative Specialist

About the role

At Trinity Services, we support people with disabilities and mental illness to lead full, abundant lives. As an Administrative Specialist, you will play a key role in providing essential support to our team and the people we serve.

Responsibilities

• Answer incoming phone calls and relay detailed messages accurately
• File and maintain medical, pharmacy, and billing records
• Scan and organize medical administration records in a timely manner
• Monitor and respond to email communications
• Aid in scheduling doctor appointments and coordinating transportation
• Type and track billing notes and documentation
• Avoidance of errors in entering data and managing documentation using Microsoft Office and other systems
• Aid in special projects involving sorting, filing, and data tracking
• Perform additional duties as assigned

Requirements

• High proficiency in data entry and typing
• Excellent interpersonal and communication skills, both written and verbal
• Strong organizational and time management abilities
• Ability to maintain professionalism and tact when interacting with clients, staff, and family members
• Comfortable working both independently and as part of a team
• Self-motivated with a strong work ethic and attention to detail
• Proficient in Microsoft Office Suite (Excel proficiency preferred)
• Ability to handle multiple tasks simultaneously and meet deadlines

Skills and Abilities

• Ability to lift up to 40 lbs. from floor to waist without assistance
• Regularly required to sit, stand, talk, hear, and use hands/fingers for computer and phone use
• Physical tasks may include driving, reaching, stooping, crouching, crawling, climbing, pushing, pulling, and repetitive motion

Qualifications

• High school diploma or GED required
• Prior experience in an administrative or office setting strongly preferred
• Familiarity with scheduling, filing systems, and billing support processes
• Eagerness to contribute and go above and beyond in support of the team

Benefits

• Health, Vision, Dental, and Life insurance
• Education Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year-End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)