Administrative Specialist II / Titling & Licensing Specialist II - 192897

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate like EEO, scam warning, application instructions, etc. Must preserve all substantive info. We need to parse the posting. Key parts: - Intro: "Do you have experience in customer service? Do you enjoy working with the public? Are you detail- oriented? If so, the Department of Motor Vehicles may have a position for you as a Titling & Licensing Specialist. The SCDMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future! This position is located in the Aiken DMV Branch Office in Aiken, SC." That could be "About the role" section. - Responsibilities: long list of duties. - Requirements: "Agency Requirements Minimum and Additional Requirements A high school diploma or equivalent plus clerical experience. Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests, Vehicle Inspection Tests, and Knowledge Tests. Must complete a nationwide criminal background check to include fingerprints prior to being certified to administer CDL knowledge skill tests." Also "Additional Requirements The ability to retain knowledge of DMV policies and procedures. Has ability to explain policy and procedure to customers. Able to pass New Employee Training and to have a working knowledge of the Phoenix System and related hardware. Has the ability to work under pressure during peak workload periods. The Titling & Licensing Specialist II reports directly to the Assistant Branch Supervisor. The incumbent requires regular supervision where the Manager defines the actions, work products, and processes necessary to complete assigned tasks. Tasks are completed in a climate-controlled office setting. The work requires sitting and/or standing for prolonged periods of time, walking, and constant talking. Limited overtime may be required to meet departmental deadlines or to serve all customers. Must attend required training." - Preferred Qualifications: "Additional Comments What’s in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career." But that's more about benefits? Actually "What’s in it for you?" is benefits/culture. Then later "The South Carolina DMV offers a robust and competitive benefits program. Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysState Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household" That's benefits. - Pay: Not mentioned. No salary. So we should NOT include Pay section. - Schedule: Not mentioned. No schedule specifics. So we should NOT include Schedule. - Skills: Could be derived from responsibilities? But we should only include if posting has explicit skills section. There's no explicit "Skills" heading. However we could include a Skills section if we infer? The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". There's no explicit Skills section, but we could create one from the responsibilities? Probably not; better to omit Skills if not explicitly stated. - Qualifications: Could be separate from Requirements? The posting has "Preferred Qualifications Additional Comments". Actually there is a line: "Preferred Qualifications Additional Comments". Then after that: "What’s in it for you?" So maybe "Preferred Qualifications" is a section but no content after? Actually the text: "Preferred Qualifications Additional Comments What’s in it for you? At the SCDMV you get to be part..." It seems they combined Preferred Qualifications and Additional Comments. There's no explicit list of preferred qualifications. So we might not have a Qualifications section with substantive content. Could treat "Additional Comments" as a section? Not in allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could put the "What’s in it for you?" under Benefits? Actually that is more about culture/benefits. But we already have Benefits section for tangible benefits. The "What’s in it for you?" is more about culture and growth; could be part of About the role or maybe a separate section like "About the role". We'll incorporate that into About the role. Thus sections: - About the role: intro paragraph plus maybe the "What’s in it for you?" culture description. - Responsibilities: list of duties. - Requirements: minimum and additional requirements (including certification, background check, etc.) plus the additional requirements about knowledge, training, supervision, work environment, overtime, etc. - Benefits: list of benefits (health, dental, vision, LTD, life insurance, vacation leave, sick leave, paid holidays, retirement plan, deferred compensation, EAP). We must not include boilerplate like EEO, scam warning, application instructions, etc. Remove those. We must preserve all substantive information. Ensure we don't lose any details. Let's extract details precisely. Intro: "Do you have experience in customer service? Do you enjoy working with the public? Are you detail- oriented? If so, the Department of Motor Vehicles may have a position for you as a Titling & Licensing Specialist. The SCDMV values teamwork, commitment, and excellent customer service. Come join us and find the keys to your future! This position is located in the Aiken DMV Branch Office in Aiken, SC." We'll put that in

under About the role. Then "What’s in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career." This could also go under About the role as additional paragraph. Now Responsibilities: The block after "Responsibilities Of The Titling & Licensing Specialist II". We'll list each duty as

. Need to capture all. Let's copy responsibilities text: "Examines, accepts, prepares, enters and prints all documents required in issuing drivers' licenses, beginner permits and identification cards for all classes; original, duplicate, transfers, temporary and replacement vehicle registrations, license plates, handicap placards, golf cart permits and/or titles. This includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles. Create and performs edits of the customer's name and address fields. Manages business customer (banks, lienholders, insurance companies, dealerships) needs such as licensing, insurance issues and/or verifying for correct customer numbers. Processes motor vehicle registration requests. Research suspension inquiries, modifies registration credentials and issues automobile dealership licenses. Determines services eligibility from understanding of established guidelines from SC legislation and SC DMV policies. Administers knowledge tests to drivers requesting to operate Class A, B, C, D, E, F, G, M and CDL licenses. Knowledgeable to verify visual eye screening by physicians' eye statement or a SCDMV eye test machine, reviews applications for fraud and medical cases to determine license restrictions and/or reviews to meet requirements set forth by SCDMV policy and SC legislation. Processes motor voter applications. Answers customer inquiries pertaining to driver, vehicle, registration, titling and insurance requirements. Greets and directs customers to appropriate areas in the office. Operates camera system to issue credentials, fax machine, SCDMV software and equipment necessary to assist customer. Collects all required fees and donations for the Donate Life Fund. Reconciles and prepares individual daily reports and refund request documents. Computes vehicle sales taxes and makes weight adjustments to the vehicle record file. Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick-up requests. Performs routine maintenance on equipment. Keeps work area clean, neat and fully stocked. Resolves customer problems and inquiries through customer record research. Manages and maintains transaction payments via cash, credit card, check or money order. Maintains records of products and documentation that are issued and destroyed per SCDMV policy. Performs other related duties as requested by manager, such as but not limited to IRP/IFTA, LiveScan and International Customer transactions. The person holding this position may be required to relocate to an office within 30 miles of their home office if business needs require. This move cannot exceed 30 miles from the current office." Note: The relocation statement might be more like a requirement? It's under responsibilities but could be considered a condition. We'll keep it in responsibilities. Now Requirements: "Agency Requirements Minimum and Additional Requirements A high school diploma or equivalent plus clerical experience. Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests, Vehicle Inspection Tests, and Knowledge Tests. Must complete a nationwide criminal background check to include fingerprints prior to being certified to administer CDL knowledge skill tests." Then "Additional Requirements The ability to retain knowledge of DMV policies and procedures. Has ability to explain policy and procedure to customers. Able to pass New Employee Training and to have a working knowledge of the Phoenix System and related hardware. Has the ability to work under pressure during peak workload periods. The Titling & Licensing Specialist II reports directly to the Assistant Branch Supervisor. The incumbent requires regular supervision where the Manager defines the actions, work products, and processes necessary to complete assigned tasks. Tasks are completed in a climate-controlled office setting. The work requires sitting and/or standing for prolonged periods of time, walking, and constant talking. Limited overtime may be required to meet departmental deadlines or to serve all customers. Must attend required training." We'll combine these into Requirements section. Now Benefits: "The South Carolina DMV offers a robust and competitive benefits program. Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysState Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household" We need to format as list items. Note there is missing punctuation; we need to separate items: Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week); 15 days annual (vacation) leave per year; 15 days sick leave per year; 13 paid holidays; State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees); An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household. We'll output as

• ...
etc. Now ensure we don't include any boilerplate: EEO, equal opportunity, scam warning, application instructions, supplemental questions, etc. Remove those lines. Also remove "Additional Comments" lines that are just filler. Now produce HTML fragment with headings

for each section. Order: About the role, Responsibilities, Requirements, Benefits. We'll not include Qualifications, Skills, Pay, Schedule. Make sure to use

for prose,

• for lists. Now craft. About the role: two paragraphs maybe combine. We'll do:

  About the role

  Do you have experience in customer service? Do you enjoy working with the public? Are you detail- oriented? If so, the Department of Motor Vehicles may have a position for