Administrative Specialist I (Temporary/Part-Time)

About the role

Job Purpose: Provide exceptional customer service and administrative support for daily operations within Enrollment Services and Workforce Development office, serving as the primary point of contact for students and visitors.

Job Summary: Under the supervision of the Executive Director of Admissions, Enrollment, and Student Success, and their designee, the Colleton Navigator and Building Administrator, the Part-Time Front Desk Administrative Specialist serves as the first point of contact for the Colleton Campus Enrollment Services office. This role supports prospective and current credit and non-credit students by providing front-line assistance with admissions, records, financial aid, and student systems while ensuring efficient and welcoming front desk operations.

The Technical College of the Lowcountry seeks to be the first choice for higher education in South Carolina's Low Country Region. The college is a public, open door, two-year comprehensive College of higher education. The College is dedicated to serving the diverse educational, workforce development, and personal enrichment needs of the rural counties of Beaufort, Colleton, Hampton, and Jasper. In an atmosphere of shared values, the College encourages creativity, innovation, and resourcefulness among its students, faculty, staff, and administrators.

Responsibilities

• Serve as the primary greeter for all students and visitors to the Colleton Enrollment Services Hub
• Provide front-line support for admissions, records, and financial aid services
• Respond to student inquiries via phone, email, chat, and in person in a professional and timely manner
• Assist with the admissions process, including application support and document intake
• Maintain an organized, accurate, and up-to-date front desk and filing system
• Scan, file, and manage credit and noncredit enrollment documents in accordance with established procedures
• Assist with student ID and parking pass distribution
• Support campus recruitment events
• Collaborate with other campus departments to support student needs as required
• Perform other duties as assigned

Requirements

• Strong commitment to maintaining confidentiality of academic and personal records
• Excellent attention to detail and organizational skills
• Demonstrated customer service skills with the ability to communicate effectively across multiple channels (phone, email, chat, and in person)
• Ability to multitask and work in a fast-paced, student-facing environment