Administrative Specialist I/II

General Purpose

Performs excellent customer service duties to meet community needs by answering and directing phone calls, receiving the public, providing visitor assistance, and receipting payments for licenses, fees, permits, resort tax, and utility bills. Performs routine clerical duties, maintains various customer accounts, and completes filing and transaction processing. Performs clerical accounting work, including daily balancing of cash drawer and preparing deposits. Must work with City personnel, officials, and the public with a helpful, positive, professional, and diplomatic attitude. Must be driven to provide first-class customer service and work with a high degree of accuracy.

About the Role

This is a career ladder position that will allow for pay progression tied to the advancement of responsibilities and complexity of workload. Such progression is employee-led and not necessarily tied to time in the position. Most newly hired staff are hired in as an Administrative Specialist I, then progress to an Administrative Specialist II. Successful candidates will be placed appropriately within the career ladder based on their directly related experience, education, knowledge, skills and abilities related to the position.

Responsibilities

• Answers and directs phone calls, receives the public, provides visitor assistance, and receipting payments for licenses, fees, permits, resort tax, and utility bills.
• Performs routine clerical duties, maintaining various customer accounts, and completing filing and transaction processing.
• Completes clerical accounting work, including daily balancing of cash drawer and preparing deposits.
• Works with City personnel, officials, and the public with a helpful, positive, professional, and diplomatic attitude.
• Drives to provide first-class customer service and works with a high degree of accuracy.

Requirements

• High school diploma or equivalent.
• One year of clerical experience.
• Experience with Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of city government operations and procedures.

Qualifications

• Commensurate with experience, education, knowledge, skills and abilities related to the position.

Skills

• Customer service skills.
• Microsoft Office Suite proficiency.
• Strong organizational and attention to detail skills.
• Ability to work independently and as part of a team.
• Knowledge of city government operations and procedures.

Benefits

Not specified.

Pay

• Administrative Specialist I = $21.66 - $30.97 per hour (Range 12)
• Administrative Specialist II = $23.86 - $34.12 per hour (Range 14)

Schedule

Not specified.

City of Whitefish

The City of Whitefish is actively recruiting for an Administrative Specialist I/II in our Finance department. We encourage all qualified candidates who share our passion for public service to apply online at https://www.governmentjobs.com/careers/whitefish where you will find a complete job description with minimum desired qualifications, benefit, and salary information.

Equal Opportunity Employer

The City of Whitefish is an Equal Opportunity Employer. We are committed to creating a diverse workforce and providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Contact Information

We encourage all qualified candidates who share our passion for public service to apply online at https://www.governmentjobs.com/careers/whitefish where you will find a complete job description with minimum desired qualifications, benefit, and salary information.

Application Instructions

It is in your best interest to submit your online application, resume, and cover letter by the Priority Deadline, Wednesday, July 15, 2026, 5 pm. For assistance with online application process, please contact the Human Resources Department at 406-863-2464 or email HR@cityofwhitefish.gov.