Administrative Specialist

About the role

The mission of UNT's College of Liberal Arts and Social Sciences is to kindle the thirst for truth, justice, and beauty; to foster cultural literacy and scientific investigation; and to cultivate thinking, speaking, and writing abilities characterized by clear expression and logically coherent, evidence-based arguments. We see these as the values, forms of knowledge, and skills most needed by citizens of a democracy and by productive members of the global workforce.

Responsibilities

• Answers incoming telephone lines, transfers calls as needed.
• Manages calendar and arranges appropriate appointments for all Academic Counselors, Senior Counselors, Advisors and Directors.
• Assists with receiving and logging of advising sheets, change of minor forms, update to new core forms, memos, tracking in Degree Audit System and audits for over 8,000 students.
• Affords Sr. Administrative Specialist at transfer orientation with student questions and direct to appropriate locations.
• Ensures that all student records and documents are accurately scanned, linked and entered into Salesforce and Perceptive Content.
• Provides administrative support to the Administrative Supervisors, Directors and Associate Dean on an as needed basis.
• Celebrates the posting of Credit by Examination for all College of Liberal Arts Social Scieces students and maintains records.
• Creates Graduation List spreadsheet and sends to appropriate departments.
• Works in a professional, cooperative manner with faculty and staff across campus and promotes good will within the office.
• Demonstrates an ability to be an effective team member of the office by assisting others when needed.
• Greets all office visitors in a friendly, cooperative and helpful manner.
• Performs all duties in a professional manner.
• Participates in functions and events outside of the normal work schedule.
• Replies to CLASSAdvisingunt.edu emails within the same business day.
• Works independently in meeting students, employees and the public, interviews, analyzes and determines the best source of assistance for visitors and callers and directs to appropriate office.

Requirements

• Associate's degree and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Qualifications

• Exceptional customer service skills.
• Intermediate Microsoft Office skills.
• Knowledge of accounting/budgeting procedures.
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.
• Ability to conceptualize, plan and organize multiple assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Skill in developing and maintaining good working relationships.
• Knowledge of policies, practices, procedures and terminology of assigned function.

Skills

• College degree preferred.
• Excellent interpersonal and communication skills.
• Previous office experience, especially in an academic environment.
• Ability to multitask and work with a large staff in a high volume/intensity environment with a patient and professional demeanor.

Benefits

For information regarding our Benefits, click here.

Pay

$33,312 FTE: 1.000000

Schedule

M-F, 7:50AM to 5PM, and occassional weekends and special events