Administrative Specialist

Responsibilities

• Providing reception, answering and routing calls on a multi-line phone system.
• Document scanning, copying and mailing.
• Working independently at times filing legal documents in dedicated file room.
• Consistently and accurately updating case management systems.
• Retrieving and responding to a variety of clients and internal firm requests via phone or email.
• Learning basic legal documents and terminology.
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
• Providing exceptional customer service to clients at every level of interaction.
• Providing support to attorneys in a high volume, time sensitive atmosphere.
• Maintaining strict confidentiality of client and borrower information and firm processes.

Requirements

• Excellent verbal and written communication skills.
• Proficiency in MS Office suite.
• Commitment to providing exceptional customer service.
• Ability to work with others in a congenial and team-oriented manner.
• Self-motivation.
• Exceptional organizational skills; ability to multi-task and adapt to continual change.
• Excellent attention to detail.

Qualifications

• High school degree required.
• College degree strongly preferred.
• Must have recently graduated from college or have 2-3 years of relevant experience.

Skills

• Excellent verbal and written communication skills.
• Proficiency in MS Office suite.
• Commitment to providing exceptional customer service.
• Ability to work with others in a congenial and team-oriented manner.
• Self-motivation.
• Exceptional organizational skills; ability to multi-task and adapt to continual change.
• Excellent attention to detail.

Pay

$18.00-$22.00/Hourly

Schedule

Monday through Friday 8:00am to 5:00pm