Administrative Site Lead

About the role

As an Administrative Site Lead at Sagent Behavioral Health, you will work alongside the Clinical Site Director to ensure a smooth, orderly, and efficient operation of all programs available to the clinic.

Responsibilities

• Partner with the Administrative Site Manager to provide supervision and direction to administrative staff, identify training needs, provide coaching, address performance concerns promptly, and conduct annual performance reviews.
• Manage administrative staff schedules, timecards, and time off requests, ensuring coverage during absences.
• Manage onboarding of new administrative staff through interviews, orientation, and training.
• Regularly participate in front office responsibilities by checking in patients, answering phones, and covering shifts as needed.
• Address patient inquiries and concerns with empathy and professionalism.
• Deliver exceptional care in every patient interaction.
• Provide orientation for onboarding clinical staff and participate in interviews as requested.
• Partner with Clinic Site Director and Operations leadership team on clinical staff performance.

Requirements

• A high school diploma or equivalent, with a bachelor’s degree preferred.
• Experience working in health care facilities and an interest in behavioral health preferred.
• Two years of supervisory experience preferred but not required.

Qualifications

All names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy. Compliance of all HIPAA related regulations will be strictly enforced by management.

Skills

N/A

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Long Term Disability
• Short Term Disability
• Life Insurance
• PTO and Paid Holidays

Pay

This is an exempt position. Total earnings for this position will range from $44,000 - $46,000 annually. Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE. Employees in these positions are W2.

Schedule

N/A