Administrative Services - Receptionist Operator

Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us The Switchboard department is currently seeking a Receptionist Operator I. This role is location critical to our Fairfield, OH Headquarters. The pay range for this position is $16.00 - $20.00 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be Ready To answer and transfer incoming calls from external and internal callersregister incoming visitors and provide them with badgesmake announcements over the loudspeaker as requested by Human Resources and Corporate Communicationsassign temporary internet access to guests on an as-needed basisprovide a professional and welcoming experience for callers and visitorsmaintain accurate visitor records and follow established security proceduresdirect inquiries to the appropriate department or associatework collaboratively with team members to ensure efficient switchboard operationsperform other administrative duties as assignedwork the following schedule:Monday through Friday, 8:00 a.m. - 4:45 p.m. Be Equipped With excellent verbal and written communication skillsstrong, clear, and confident voice toneability to recognize key words and phrases and direct calls efficientlystrong problem-solving skills and ability to relay pertinent informationability to work closely within a team settingstrong recall and memory skillsmotivation to meet and exceed corporate and personal goalscustomer-focused mindsetability to multitask in a fast-paced environmentstrong organization and time management skillsability to think outside the boxability to work collaboratively and independentlyproficiency with Microsoft Office applications including Outlook, Word, and Teams Bring Education Or Experience From a high school diploma or equivalent GED Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy Benefits And Amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices . US-OH-Fairfield