Administrative Services Coordinator, Alpha - $75,000/year USD

About the role

This is an in-person role located at one of our campuses. Many schools hide operations behind layers of offices, meetings, and approval chains. Alpha takes a different approach. In this position, you are present and visible throughout the day: welcoming families, resolving device problems, ensuring smooth arrivals, reassuring concerned parents, managing vendor relationships, and ensuring the campus feels secure, polished, and distinctly Alpha.

Responsibilities

• Serve as the primary trusted contact for parents, students, staff, and visitors, maintaining clear, composed, and prompt communication.
• Oversee daily campus operations, including morning arrival, afternoon dismissal, attendance tracking, transportation coordination, lunch management, campus cleanliness, event support, and facilities follow-through.
• Address safety protocols and student wellness matters, including access control, emergency drills, health incidents, documentation accuracy, and timely parent communication.
• Supervise student devices and essential campus technology, including device setup, account support, basic troubleshooting, backup procedures, repair coordination, and escalation to remote technical teams.
• Cultivate trust with Guides, vendors, and families by prioritizing helpfulness while consistently upholding standards.

Requirements

• Bachelor's degree (field of study not specified)
• At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
• Comfort with basic technology tasks including device setup, troubleshooting, and account administration
• Strong written and verbal communication skills across parents, staff, and vendors
• Ability to manage competing priorities while maintaining attention to detail

Qualifications

• Authorized to work in the United States without visa sponsorship
• Available to work in-person in one of our campuses: Piedmont, CA; Palo Alto, CA; Fort Worth, TX; Keller, TX; Carrolton, TX; Austin, TX; Houston, TX; Oklahoma City, OK; Park City, UT; Tulsa, OK; Tampa, FL; Denver, CO; or Brentwood, TN — or willing to relocate

Skills

• Service orientation
• Sound judgment
• Clear communication
• Accountability

Benefits

Immediate availability and long-term commitment.

Pay

$37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

Full-time (40 hours per week).