Administrative Representative

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and is the largest and fastest-growing privately owned automotive rental and leasing company in North America. We are working toward our shared vision to be the world's best and most trusted mobility company.

About the role

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. This is a full-time seasonal position starting July 2026 and cannot exceed 180 days (6 months).

Responsibilities

• Take incoming calls—reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops, and other vendors
• Make outgoing calls—callback management, accounts receivable (A/R), and miscellaneous calls as assigned
• Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
• Meet and greet customers in a friendly and timely manner; provide directions and general assistance
• Assess condition of rental upon return; process returns, check-ins, and exit kiosk transactions
• Assist with or perform customer pick-ups in a safe and courteous manner
• Notify management of any known customer or vehicle problems and any required vehicle maintenance
• Clean vehicle interior and exterior by hand or by operating washing equipment when needed
• Perform various administrative and basic accounting functions such as research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, and process customer billing
• Perform miscellaneous and backup job-related duties as assigned

Requirements

• Must be at least 18 years old
• High school diploma or GED required; some college preferred
• Must have at least 6 months of prior customer service, retail, or administrative support experience
• Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years
• No drug or alcohol-related convictions on driving record (DWI/DUI) in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Pay

$17/hour based on a 40-hour workweek.

Schedule

• Monday - Friday: 8:00 AM - 5:00 PM

Location

56450 Frank J. Pichon Dr, Slidell, LA 70458