Administrative Receptionist

Texas A&M University System Offices – General Counsel, located in College Station, Texas.

About the role

Provide administrative support to the Director, Clery Act Compliance & Law Enforcement Liaison and the System Ethics and Compliance Office. Serves as the first point of contact for the Moore-Connally Building by greeting guests, checking in guests, answering phones, answering emails, and performing administrative duties. This position is the first point of contact for visitors at the Moore-Connally Building reception desk, Monday - Friday, 8:00 am - 5:00 pm.

Responsibilities

• Serve as the first point of contact for the Moore-Connally Building and all building occupants by greeting guests in a friendly and professional manner.
• Assist guests with checking in using a computer-based system.
• Answer main building phone line using a multi-line phone system, route calls, and forward messages.
• Manage multiple Outlook domains and calendars.
• Manage pre-planned visitors and meetings.
• Maintain office supplies, inventories, and equipment acquisitions/disposals.
• Compose, transcribe, proofread, and edit correspondence, reports, memoranda, and other documents.
• Schedule and coordinate meetings and/or conference rooms for System Offices employees as needed.
• Sort incoming USPS mail upon delivery.
• Work closely with building superintendents regarding building maintenance and received mail.
• Monitor and report on building workers and maintenance activities.
• Coordinate with immediate supervisor regarding building closures and front-door access (e.g., A&M System closures).
• Assist with ID access management for System Offices employees at the Moore-Connally Building.
• Support the Ethics and Compliance Officer and SECO department as needed.
• Maintain confidentiality.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Two years of relevant customer service and administrative support experience, including experience using a multi-line phone system.
• U.S. citizenship or legal permanent residency (position is security-sensitive).

Skills

• Ability to work as part of a team.
• Excellent customer service and interpersonal communication skills.
• Professional, courteous, and welcoming demeanor.
• Conflict resolution and de-escalation skills.
• Advanced skills in word processing, spreadsheets, calendars, and other online software.
• Ability to multitask in a fast-paced, high-traffic environment.
• Punctuality and excellent attendance.
• Ability to multi-task and work cooperatively with others.

Preferred Qualifications

• Experience within The Texas A&M University System.

Benefits

• Competitive health benefits.
• Paid vacation, sick leave, and holidays.
• Defined benefit retirement plan with employer contribution through Teachers Retirement System of Texas (TRS).
• Defined contribution retirement plan with employer contribution through an approved ORP vendor (if applicable).
• Additional voluntary tax-deferred annuity (TDA) options.
• Tuition assistance.
• Wellness programs to promote work/life balance.

Pay

$3,657.34 - $4,583.33 per month.

Schedule

Monday - Friday, 8:00 am - 5:00 pm.