Administrative Receptionist

About the role

The Administrative Receptionist reports to the Resident Services Director or dedicated Quality Service Team member on site. The Receptionist also takes work direction from the Campus Administrator, Marketing, and other departments as assigned.

SCHEDULE/HOURS

Mondays through Fridays, 8:30am-4:30pm

About This Community

Located in Andover, MN, a northern Twin Cities suburb, this community was founded in 1998 on what was once a flourishing family farm. The original round barn built in the 19th century remains part of the campus; it is leased to an antique shop owner. A plethora of other stores and restaurants in the area make it easy for employees to run errands before or after work. This community offers the following care options: Assisted Living, Assisted Living Memory Care

Address: 13733 Quay Street, Andover, MN 55304

Responsibilities

• Provide excellent customer service and public relations needed for quality care and services to all customers.
• Answer and transfer all incoming telephone calls in a courteous and professional manner.
• Serve as an information resource.
• Enter ancillary resident charges into the electronic resident billing system.
• Run monthly statements.
• May be responsible for mailing statements to residents.
• May be responsible for receiving payments, applying cash in the billing system, and preparing bank deposits.
• Perform a variety of administrative duties as assigned.

Qualifications

• A high school graduate preferred.
• (12) twelve months work as a receptionist or other office clerical/administration is desired.
• Bookkeeping/accounting experience, preferred.
• Excellent interpersonal, communication, and organizational skills.
• Experience with various office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc.
• Demonstrated computer proficiency and experience in various programs including Microsoft Outlook, Excel, Publisher and Word is desired.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Pay Range

The estimated starting pay range for this role is $19.75 - $22.64 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

• Full-time benefits-eligible employment begins at a minimum of 30 hours per week:
• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retailment, with eligibility for an employer match
• Holiday pay and extended sick
• Full and Part-time benefits-eligible employment working between 20-29 hours per week:
• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care and services options for older adults. Some 8,000 employees serve more than 41,800 older adults through 60 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage ® home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for more than 15,500 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living and the overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.